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Hartford Toyota

Hartford, CT

4.6
3,773 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,773 reviews

September 24, 2023

Have been working with her since beginning of service for my venza she is awesome and the service team also More

by Alitza18
Recommend Dealer
Yes
Employees Worked With
Janice
Sep 25, 2023 -

Hartford Toyota responded

Thank you so much, Alitza, for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

September 23, 2023

Great service. Easy drop off and they always communicate effectively throughout the process. Very professional employees. More

by Fpresley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Sep 24, 2023 -

Hartford Toyota responded

We are very happy to hear Felix provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

September 23, 2023

The deal went smooth until it came time to transferring plates after the sale was final. There was a slight hiccup because of insurance that we weren’t notified of until 4 days after the fact. Long story s More

by thomasrprovencher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gaetano Pagliano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Glidewell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
Sep 27, 2023 -

Hartford Toyota responded

Thomas, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at Hartford Toyota

September 22, 2023

I’m very glad that we had an opportunity to buy our first new car through Toyota Hartford Superstore and definitely to mention about the sales person Ben who was really cool to explain all the details with p More

by esaiamutha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Ben can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

September 22, 2023

The rep was very professional and courteous. He make sure my service was completed promptly and fairly. Thank you so much, Roy. More

by Joia Barreto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Angus
Sep 24, 2023 -

Hartford Toyota responded

Joia, Thanks for sharing about your experience with Hartford Toyota. Roy and our team appreciate your business and hope to see you again soon! The Team at Hartford Toyota

September 20, 2023

I been with this dealer for long time but this time was really bad because the mechanic didn’t do his job right and put my life in danger he forgot to tighten up a screw on the brakes lines so I lost all t More

by Fedy72002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2023 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

September 20, 2023

I been with this dealer for long time but this time was really bad because the mechanic didn’t do his job right and put my life in danger he forgot to tighten up a screw on the brakes lines so I lost all t More

by Fedy72002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2023 -

Hartford Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at Hartford Toyota

September 20, 2023

Great buying experience. Prompt response and updates on delivery. Were reachable and also very detailed on add ons and options. 1/31 - Reducing the rating for the referral More

by keshav.banyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Hartford Toyota responded

Keshav, Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Jan 31, 2024 -

keshav.banyal responded

1/31 - Please update on the above experience. At least you can call back after so many calls or message back.

September 19, 2023

Kaleb wax by far the best car salesperson I have worked with I. My 40 years of buying cars. He was friendly, courteous, knowledgeable and most of all honest which to me is key. A rare trait for a car sales More

by swmandeville
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaleb Desvignes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Kaleb and we hope you enjoy your new vehicle. We truly appreciate your feedback! The Team at Hartford Toyota

September 19, 2023

Service department is very good. Would have appreciated a heads up from the sales department last November before picking up the RAV4 that it only had one smart key. We only found ou More

by Jaroulier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

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