Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Hartford Toyota

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,762 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
Contact Dealership
View Awards

135 West Service Road

Hartford, CT

06120

Directions

By Type

Showing 3,762 reviews

June 15, 2023

Great communication. Prompt and efficient Clean facility and everything was explained clearly. Made me aware of money saving program. More

by Lagarcia24
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 15, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

Helpful
June 14, 2023

Great customer service, always trying to find the best deal for the customer and making sure their customers are satisfied More

by marybella1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Hartford Toyota responded

Marybella, Thank you so much for your wonderful review! We are thrilled that Ben and Brianna had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

Helpful
June 13, 2023

Steve Elliot is a very trustworthy service representative, pays attention to detail and gets the job done right! More

by s.elliot85
Recommend Dealer
Yes
Employees Worked With
Steve Elliot
Report | Print
Jun 13, 2023 -

Hartford Toyota responded

Thanks for sharing your experience with Hartford Toyota. Steve and our team appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Helpful
June 13, 2023

Great experience. Staff was detailed and efficient, walked me through the process with clear expectations. More

by Rdq4Vv7Cyb
Recommend Dealer
Yes
Employees Worked With
Andie
Report | Print
Jun 14, 2023 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

Helpful
June 13, 2023

Good experience and they answered all my questions about the car. I would recommend here. More

by nicole
Recommend Dealer
Yes
Employees Worked With
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
Report | Print
Jun 14, 2023 -

Hartford Toyota responded

Nicole, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hartford Toyota are glad to have you as a customer. The Team at Hartford Toyota

Helpful
June 09, 2023

Expensive items to service. Such as filters 100.00. Battery. 200.00 oil 125.00. More

by Frandoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2023 -

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

Helpful
June 08, 2023

Rick McCallister & Omar Rivera are the easiest people in the world to work with during the lease of my new vehicle. I would highly recommend them to anyone! More

by rand1527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Hartford Toyota responded

Congratulations on your new vehicle! We are so glad that Rick and Omar had the opportunity to work with you, and that they could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Team at Hartford Toyota

Helpful 1
June 07, 2023

They do Excellent work, and very pleasant workers . Comfortable waiting area, and they washed my car! More

by Pat D
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Hartford Toyota responded

Pat, thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

Helpful
June 07, 2023

The service manager took case urgent and my problem was solved with in one hour she is really good manager. More

by tanweers.email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

Helpful
June 02, 2023

I would recommend Hartford Toyota Superstore to anyone who is looking for a new car. All the staff we worked with was professional and the process to buy a new truck was very smooth. We are very happy wit More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Fernandez
Report | Print
Jun 04, 2023 -

Hartford Toyota responded

Alex, here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Team at Hartford Toyota

Helpful
1
...
42
43
44
...
377