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Hartford Toyota

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,776 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,776 reviews

November 29, 2022

The service team was very nice and courteous especially Janice who took care of my truck. The wait for my truck to be done was shorter than expected. The waiting area was clean and comfortable. All in all More

by stonie961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Hartford Toyota responded

Thank you! Janice and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

Dec 01, 2022 -

stonie961 responded

You are welcome. I could not be happier with my Tacoma and the people at Hartford Toyota Superstore.

Helpful
November 26, 2022

Professional, courteous, up front and honest. They offer services that they see that needs doing without pressure to get any particular service done. I take my car there for everything. More

by Paul Garcia-Lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2022 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Paul, and look forward to your next visit. The Team at Hartford Toyota

Helpful
November 24, 2022

For years I have gotten the best service any dealerships can offer. I will stay with them More

by yasminhylton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Helpful
November 24, 2022

Customers are always greeted immediately on arrival and if you have a relationship with one person you have peace of mind that only necessary work will be done. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2022 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

Helpful
November 24, 2022

In 47 year of automobile ownership I have never been so well cared for. Best move we ever made was going with a Toyota and choosing Hartford Toyota. Chip Benyi and the service department is the best. We co More

by lirits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaetano Pagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2022 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

Helpful
November 23, 2022

Clean, very professional and friendly. Able to use laptop to work while car is being serviced. More

by michaelhumen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2022 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

Helpful
November 22, 2022

The service center at Hartford Toyota was great but if you’re trying to buy ia new vehicle, good luck they’re just trying to rip people off More

by No need 22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Nov 23, 2022 -

Hartford Toyota responded

Thank you for sharing your feedback. We appreciate your business and hope to see you again here at Hartford Toyota! Please don't hesitate to reach out if you have any questions or concerns, we're always happy to help. The Team at Hartford Toyota

Nov 23, 2022 -

No need 22 responded

I would come back there for my service, but I would never try buying a vehicle there ever again after being so rudely treated by your used car manager. He should be working at a Dick’s Sporting Goods. I don’t even know why I even thought of trying to buy a new vehicle at Hartford Toyota, since you are so far out in left field and your competition is crushing you. Time for new management.. thank you and have a happy Thanksgiving

Helpful
November 22, 2022

The staff is friendly. My vehicle is always ready when promised. I was pleasantly surprised they washed my vehicle. More

by brendawysocki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Hartford Toyota responded

Thank you, Brenda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

Helpful
November 22, 2022

Thank you Janice for coordinating through the process. Clear, concise and timely communication. It was a big repair and the price was on the higher side but if the car holds well, it's money well spent. F More

by Jo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Helpful
November 20, 2022

The place is clean, some friendly staff receptionist wasn’t to friendly, but overall I had a great experience with sales man Henry. More

by Nel
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andie Montanez
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Nov 20, 2022 -

Hartford Toyota responded

Nel, Here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Henry, and it was a pleasure having you at the dealership. We appreciate your review! The Team at Hartford Toyota

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