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Hawk Ford of St. Charles
St. Charles, IL
2,786 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,786 reviews
November 29, 2024
The mobile service van is a great option if you’re unable to get into the dealer and the tech that I’ve had come out a couple times is very thorough and honest. He came right to the parking lot at my office. to get into the dealer and the tech that I’ve had come out a couple times is very thorough and honest. He came right to the parking lot at my office. More
by LSZADY66
Verified CustomerEmployees Worked With
November 27, 2024
It is my company car and Hawk Fird takes good care of the needed service. I do not like being bugged all the time about how well you did. Please do me a favor ant do not send me any more messages. needed service. I do not like being bugged all the time about how well you did. Please do me a favor ant do not send me any more messages. More
by LOQUTUS99
Employees Worked With
Other Employees :
It is my choice to ignor this, Marisa Case, Anthony Dillon
November 27, 2024
Great Experience… The customer service was great, I was treated with respect and kindness. Very honest good people working there. treated with respect and kindness. Very honest good people working there. More
by CB
November 25, 2024
very nice employees, very good service. and valet was awesome. you guys followed up on everything about the vehicle. outstanding job. and valet was awesome. you guys followed up on everything about the vehicle. outstanding job. More
by WALTONH007
November 24, 2024
I am constantly here for problems pertaining to my vehicles. I am not happy with being told this is how ford designed the car. If that's the case there is a much bigger problem going on then. And as f vehicles. I am not happy with being told this is how ford designed the car. If that's the case there is a much bigger problem going on then. And as ford is in the news for exactly the problems I've been talking about. No wonder the government is fining Ford. More
by APALLOT32
November 23, 2024
Steve was great in helping me understand what the issue was and got back to me very quick. was and got back to me very quick. More
by MSKAAR20
Employees Worked With
November 22, 2024
Good services and support with all queries. Helped us to get right car as of our requirements Helped us to get right car as of our requirements More
by VIMALESHTIWARI17
Employees Worked With
November 22, 2024
I was impressed with the knowledgeable sales staff, their attention to detail, and their overall professionalism. This was one of the most painless vehicle purchases of my life! attention to detail, and their overall professionalism. This was one of the most painless vehicle purchases of my life! More
by JF
November 19, 2024
I bought a new Explorer without the the trailer tow package because it was the only red one they had. I was told I could put on a aftermarket hitch no problem. Imagine my dismay when my local repair sh package because it was the only red one they had. I was told I could put on a aftermarket hitch no problem. Imagine my dismay when my local repair shop told me they would have to cut a hole in the bumper and they didn't feel comfortable doing it. Talked to the local Ford dealer and they said Ford didn't even make a hitch for this scenario! I just need to tow a lightweight trailer occasionally and now I'm stuck with a vehicle I can't tow with, at least without cutting a big gaping hole in the bumper. All due to a slick talking lying salesman saying anything to make a sale. Beware of believing what these people say. More
by Bill
Employees Worked With
