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Hawk Ford of St. Charles
St. Charles, IL
2,761 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,761 reviews
April 03, 2025
When I called to schedule a service, it was very quick. They got me in the same day. Technician was very quick on doing the service. They got me in the same day. Technician was very quick on doing the service. More
by PANZAMIKE
Verified CustomerEmployees Worked With
April 03, 2025
Colin went above and beyond to help with a fleet order for my truck. Even though the fleet management company was making things a challenge, he worked through it and got my truck taken care of. for my truck. Even though the fleet management company was making things a challenge, he worked through it and got my truck taken care of. More
by JEFF.ALBIN
Employees Worked With
Colin
April 03, 2025
Jeff, was friendly and patient. He made the buying experience very nice and enjoyable. He is very responsive to messages, he responds quickly. He made the buying experience very nice and enjoyable. He is very responsive to messages, he responds quickly. More
by Jchunas
Employees Worked With
April 03, 2025
From booking the service to completing the oil change was quick and easy. I would recommend Hawk Ford’s service. quick and easy. I would recommend Hawk Ford’s service. More
by JBULANADI
April 03, 2025
Everyone from the parts department to the service department was very helpful and knowledgeable with my needs. The person Jeff that picked up my vehicle and dropped it off was prompt, courteous, and department was very helpful and knowledgeable with my needs. The person Jeff that picked up my vehicle and dropped it off was prompt, courteous, and also helpful. More
by RAIDER24OFFSIDES
Employees Worked With
Other Employees :
Doug Roby, Juan Guerrero, Marisa Case
April 02, 2025
Efficient. Professional. Focused. Dropped the car off at 7am, was told the service would be complete by noon and received a call at 11am. Steve and the service Professional. Focused. Dropped the car off at 7am, was told the service would be complete by noon and received a call at 11am. Steve and the service department were great. More
by JOHN.FITZGERALD0
Employees Worked With
April 01, 2025
Appointment when needed, parts in stock for my vehicle, work complete when promised, accurate price quote work complete when promised, accurate price quote More
by blucobra76
Employees Worked With
April 01, 2025
Ordered a new super duty in December. Jeff kept us up to date on the progress of our new truck as it was progressing. Happy with the process. Jeff kept us up to date on the progress of our new truck as it was progressing. Happy with the process. More
by KATHYMAC1313
March 31, 2025
Working with Russell was fun. I traded my Tesla (Musk revulsion) for a Mustang Mach-e. He helped negotiate the trade. A good move because of its superior quality interior, ove I traded my Tesla (Musk revulsion) for a Mustang Mach-e. He helped negotiate the trade. A good move because of its superior quality interior, overall better build quality and of course fun to drive. More
by CBFETTY
March 31, 2025
Jeff was very friendly and fair. He made our buying experience easy from start to finish. He made our buying experience easy from start to finish. More
by SAGNADT54
