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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,788 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,788 reviews

August 06, 2023

The showed me what needed to be done and then offered me a ride to work or home. I decided to wait, but it did take a little longer than expected. But everyone was polite and helpful. More

by SHAAS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
The Service people for the Diesel in the back.
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :) We try to make doing business with us as easy as possible because your time is valuable! We understand that, thanks again!

August 06, 2023

Nice and professional people work here. I waited and they got my suv in and out quickly. Very polite too! Thank you! More

by artolius24
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 05, 2023

Honest accurate answers to my service questions. I was treated with respect. No pressure. I will come back. More

by JUDY.ROBNETT
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 05, 2023

Good customer service & quick turn around time. Online scheduling for service was a nice bonus. More

by carrief227
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Shannon
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 04, 2023

Always very pleased with the service department. Mostly there for oil changes, regardeless, always a great experience. More

by MWELLS8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Donovan, Connor Brown
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 04, 2023

We are pleased to partner with Hawk Ford. They proved us with great service. Thank you. More

by mark.kemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily Bisbikis
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 04, 2023

Had the car we were looking for. Drove 60 + miles to drive and eventually purchase. Was an excellent dealership and experience. More

by dbrown1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :) We love that you made the drive to us, we work with customers from all over the Chicagoland area, the state of IL and out of state too! THANK YOU!

August 04, 2023

Hawk Ford staff delivered the best dealer experience I have ever had. From sales, parts, and mechanics they did an absolutely fantastic job. I would highly recommend Hawk Ford of St. Charles to my fami More

by J. Matson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Pezzuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :) Chuck IS FANTASTIC and we are so lucky to have him on our team! Come see us again soon!

August 04, 2023

Very professional and kind. I bought a vehicle and needed maintenance the day after I bought it and they took care of me very quickly and got me a loaner that day I brought it i More

by BRADLEY9
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

August 03, 2023

Everyone was very nice. My truck was finished in the estimated time frame as well. More

by VALTHEVET
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 16, 2023 -

Hawk Ford of St. Charles responded

Thank you for your review! We appreciate your business & thank you for being a HAWK customer! :)

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