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Hawk Ford of St. Charles
St. Charles, IL
2,817 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,817 reviews
August 22, 2023
Connor is great he is very knowledgeable and efficient. The mechanic was also very friendly and gave me a verbal update on my vehicle. The mechanic was also very friendly and gave me a verbal update on my vehicle. More
by Kelly Disera
Verified Customer
August 22, 2023
They need to start having people double check things. Cars are expensive and not disposable. Cars are expensive and not disposable. More
by 75KAZKIDS
August 19, 2023
Steve is always great. He keeps my truck running smoothly. 😊 I always drop it off and he does whatever it takes to keep it going. He keeps my truck running smoothly. 😊 I always drop it off and he does whatever it takes to keep it going. More
by BOOKKEEPING73
Employees Worked With
August 19, 2023
I enjoyed the fact that I was treated as a valued customer from the first contact with Leslie, Connor's quick check in processing yet,.with attention to all details, and that he waited for me to arri customer from the first contact with Leslie, Connor's quick check in processing yet,.with attention to all details, and that he waited for me to arrive after hours for pick up. Comon sense all around! The car's driving, due to the mechanical work that was completed, significantly improved. I appreciate that the car was kept a bit longer than promised to ensure the work was done properly instead of focusing on meeting time frames and goals. I will continue using your services as long as there is consistency as far as what I had experienced during this visit. More
by ESTAYO
August 19, 2023
Quick and easy check in Service Rep checked with me for updates as I waited in the waiting room updates as I waited in the waiting room More
by JULES293
Employees Worked With
August 18, 2023
Sales and Management staff are friendly, knowledgeable and professional. Sales agent answered all of our questions and provided positive feedback. and professional. Sales agent answered all of our questions and provided positive feedback. More
by ROBERTSONH
August 18, 2023
So great to work with and more than accommodating in understanding what we were trying to buy. understanding what we were trying to buy. More
by URSOGM
August 17, 2023
I had an appointment to service my truck. I took over three weeks for the service department to even look at the truck. After another three days I was told they couldn’t find the cause of th I took over three weeks for the service department to even look at the truck. After another three days I was told they couldn’t find the cause of the problem. More
by keith
Employees Worked With
Not sure
August 17, 2023
The work done on my car was of high quality. The work was done promptly and was returned in very clean condition. Connor Brown did a great job as my service advisor. The work was done promptly and was returned in very clean condition. Connor Brown did a great job as my service advisor. More
by JSHAW6
Employees Worked With
Connor Brown
August 17, 2023
we had a great experience with the sales department, and the financial department was a breeze in the wind. thank you Joe the financial department was a breeze in the wind. thank you Joe More
by JLOPEZ50
