Hawk Ford of St. Charles - Service Center

Good communication about what they could do with my F150. Also we're able to get me a loaner on a quick turnaround. Good working with them. Also we're able to get me a loaner on a quick turnaround. Good working with them. More

Easy appointment. Car was serviced correctly on time. Write up person Colin was thorough and kept in contact. Car was serviced correctly on time. Write up person Colin was thorough and kept in contact. More

Great experience! Bill and Kirk are a great team! We will be back for our next truck Bill and Kirk are a great team! We will be back for our next truck More

Got my car in and out in a timely manner with great service will be back when needed. service will be back when needed. More

They are typically great at communicating, except for once. However, I left my car there with them overnight and when I got it back all the fuel had been drained from the gas tank. It had over a half-tan once. However, I left my car there with them overnight and when I got it back all the fuel had been drained from the gas tank. It had over a half-tank when I dropped it off and I literally had to go across the street and fill it up with gas before I could drive home. The service is fine, but the parts are seem VERY pricy. More

Good. They did my recalls and actually located an issue and repaired it, all while I waited as well. They did my recalls and actually located an issue and repaired it, all while I waited as well. More

Excellent service. Very friendly. Called with explanations. Scheduled follow up we requested. Highly recommend Hawk Ford service. Very friendly. Called with explanations. Scheduled follow up we requested. Highly recommend Hawk Ford service. More

Very disappointed in having to drive a vehicle with oil leaking on exhaust manifold and flumes leaking inside vehicle while waiting on parts No loaners were available Having young children and older peo leaking on exhaust manifold and flumes leaking inside vehicle while waiting on parts No loaners were available Having young children and older people in the car was very upsetting More

First visit for servicing vehicle. Visit was to install window guards. Able to get an appointment on day and time requested. Visit was to install window guards. Able to get an appointment on day and time requested. More

Steve and his team as always take very good care of our squad cars. parts department is always fast and efficient in getting parts thanks to all squad cars. parts department is always fast and efficient in getting parts thanks to all More