Hawk Ford of St. Charles - Service Center

Service was excellent. I was able to get my battery issues resolved quickly. The Service Team was very helpful. I was able to get my battery issues resolved quickly. The Service Team was very helpful. More

Friendly and efficient service department. No hard sell like other garages I’ve been to. Much appreciated. No hard sell like other garages I’ve been to. Much appreciated. More

Good communication about what they could do with my F150. Also we're able to get me a loaner on a quick turnaround. Good working with them. Also we're able to get me a loaner on a quick turnaround. Good working with them. More

good service department,well trained and courteous,was able to meet my service needs for my Lincoln Corsair able to meet my service needs for my Lincoln Corsair More

Good transaction. I traveled from Ohio to buy this vehicle,. They made it quick and painless. I was on the road in a reasonably short time. I traveled from Ohio to buy this vehicle,. They made it quick and painless. I was on the road in a reasonably short time. More

Great experience! Bill and Kirk are a great team! We will be back for our next truck Bill and Kirk are a great team! We will be back for our next truck More

Got my car in and out in a timely manner with great service will be back when needed. service will be back when needed. More

They are typically great at communicating, except for once. However, I left my car there with them overnight and when I got it back all the fuel had been drained from the gas tank. It had over a half-tan once. However, I left my car there with them overnight and when I got it back all the fuel had been drained from the gas tank. It had over a half-tank when I dropped it off and I literally had to go across the street and fill it up with gas before I could drive home. The service is fine, but the parts are seem VERY pricy. More

Good. They did my recalls and actually located an issue and repaired it, all while I waited as well. They did my recalls and actually located an issue and repaired it, all while I waited as well. More

Excellent service. Very friendly. Called with explanations. Scheduled follow up we requested. Highly recommend Hawk Ford service. Very friendly. Called with explanations. Scheduled follow up we requested. Highly recommend Hawk Ford service. More