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Headquarter Honda

Clermont, FL

4.6
1,666 Reviews
Headquarter Honda is the first commercial building in Florida to achieve the highest certification of the United States Green Building Council (LEED Platinum status). -- L.E.E.D. stands for "Leadership in Energy and Environmental Design." It is a genuine commitment made by the owner's entire family. Built by local contractors with 100% local materials; Headquarter Honda also employs a 100% local workforce. We are able to save an average of 35% in energy costs by being green. We graciously pass those savings on to our customers!
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17700 State Road 50

Clermont, FL

34711

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Showing 1,666 reviews

May 25, 2018

Very relaxing and enjoyable experience. Our salesman, George, was very knowledgable and courteous. He gave us an outstanding test drive and did a great job of presenting all the great featur More

by Hondafanjanet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayle Tomasini
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Ibrahim
Jun 04, 2018 -

Headquarter Honda responded

Hello there, Janet... & thank you for sharing a quick story about your sales experience & our business. We appreciate all the kindness you've shown us after the sale. Thank you so much for returning to us!

May 25, 2018

Impressed! WOW- every step in the process exceeded our expectations! Leon Miller was a stellar sales representative through every step- showcasing the car capab More

by Pilot2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rienzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkol Clemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also worked with Pepe, the service manager. He too was extremely knowledgeable and assisted us in selecting the accessories we were interested in. , Robert Marquez
Jun 04, 2018 -

Headquarter Honda responded

WOW!! Thank you so much for such a positive review. We can literally see the smile through your words. We appreciate the kindness by leaving us a detailed review of your experience with us. Enjoy that brand new Honda Pilot of yours & drive safely! :)

May 24, 2018

Sales Process John Shelling is a true professional and will always provide you with highest level of service. This is my second purchase with him. The buying proces More

by FVAL26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernelys Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Headquarter Honda responded

Thank you so much for singling out John Shelling in your review of the buying experience you had recently with HQ Honda. That's just one of many reasons John was our Employee of the Year last year... it's that commitment to customer service & generally being helpful not pushy, that so many people love about working with him. Glad to hear the rest of the people you encountered also did their part. Congrats on your new vehicle & thanks for returning to us! We LOVE loyalty!

May 23, 2018

Excellent experience at an outstanding Dealorship! I highly recommend Leon Miller at Headquarter Honda. He is a real pro and made the experiencing a pleasure. This is my 9th Honda- come see Leon and ge More

by Joe B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rienzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marquez
May 31, 2018 -

Headquarter Honda responded

There's brand loyalty.................. and then there's you, Joe!!! WOW, NINE Hondas owned already?! That tells the story right there! Thanks for sharing this review & leaving us a deserved 5 stars. Congrats on your new Honda Accord. That Platinum White Pearl is a head-turner!! :)

May 23, 2018

Awesome Although I took awhile to make my mind on the exact car I wanted Leon was very patient knowledgeable and courteous. Best experience ever! Thanks!! More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Neusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Headquarter Honda responded

Carmen, CONGRATS on your new Honda CR-V. Patience is a virtue... especially in this business. So thrilled to know that Leon was able to show you plenty of it while you were selecting your vehicle. Thanks for sharing the good news & drive safely out there! :)

May 21, 2018

Head to head with Santana An amazing experience going up against the best car sales person i have seen. Santana was the most personable, professional you could ask for. Everyth More

by Ray286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Revolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernelys Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Headquarter Honda responded

THREE IN A ROW... I'm not sure there's more to be said that hasn't been already about Santana recently!! Congratulations on your new Honda CR-V & thank you so much for being so excited about your experience with us that you felt compelled to thank your story online. We greatly appreciate the boost of confidence!!!

May 21, 2018

Great experience As a first time car buyer, I was very pleased with my experience from start to finish. Staff was friendly and easy to work with. More

by Annette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Angle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Ibrahim, Paula Morales
May 22, 2018 -

Headquarter Honda responded

Congratulations on being a first time buyer, Annette, & based on this review it seems like everything went RIGHT for you here @ HQ Honda. Glad to hear everyone you met was friendly & easy to work with... that's our aim here day-to-day. Enjoy your new vehicle & don't forget to give us a shot with Service & Parts as the need arises down the road. :)

May 21, 2018

Good easy Easy to deal with. Friendly knowledgeable. Took time to show details of car and set panel up for me. And showed how to use it More

by Floer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernelys Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Neusch
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Headquarter Honda responded

Based on the LotShot photo, we're gonna guess you bought a new Honda Odyssey... one things for sure, these new minivans sure are chock full of features & technologies. Technologies that can be daunting at first when it's all new to you. So pleased to read that Santana was able to help break those down for you & assist you with setting up things personally for you before you departed. If you have any questions later on, please don't hesitate to give us a shout! Thanks for your business & choosing Headquarter Automotive!

May 20, 2018

Great moment I so proud for this moment and very excited for my new car Sr. Santana the best sell in this business definitely send more people with him thank for y More

by Jean Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernelys Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Headquarter Honda responded

Jean Carlos, We are very excited & proud that your experience with Headquarter Honda was so positive that you felt comfortable sharing & promising us referrals in the future. That sounds like a job well done!! Congratulations on your new Honda Accord Sport. Looks fantastic in that LotShot photo!! :)

May 20, 2018

Pleasant car buying experience I worked with Mr Santana He is very well mannered,very professional and quite knowledgeable about the car He is also easy to work with and extremely More

by Muthu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rienzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernelys Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Headquarter Honda responded

Dear sir/ma'am Thank you so much for all the positive words about our dealership as well as Santana, specifically.... this guy has been on fire here for a few months now & it shows with all the smiles on his customers faces. Thanks for sharing your story accounting the car buying experience. Congrats on acquiring your new Honda Pilot.

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