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Heiser Toyota
Milwaukee, WI
7,493 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,493 reviews
December 04, 2023
Heiser was great to work with and my husband and I felt they were honest and fair through the process. Jordan was also awesome! We had a wait for our vehicle and he kept us updated consistently. We are hap they were honest and fair through the process. Jordan was also awesome! We had a wait for our vehicle and he kept us updated consistently. We are happy and will be back! More
by Beth
Employees Worked With
December 04, 2023
I had a fair amount of work that needed to be done and they were very fast, friendly and affordable. I was especially impressed with the service advisor, Peter. they were very fast, friendly and affordable. I was especially impressed with the service advisor, Peter. More
by MCATHERINE83
Verified CustomerEmployees Worked With
December 04, 2023
Peter was helpful and pleasant to work with My car was done in a reasonable time frame done in a reasonable time frame More
by ERUTSCH
December 04, 2023
Good customer service and professionalism of the staff Good space for customer service and good cars Good space for customer service and good cars More
by johan_smj
December 04, 2023
The people I've talked to were welcoming and understanding of my situation. A very open and happy atmosphere. I never felt uncomfortable. understanding of my situation. A very open and happy atmosphere. I never felt uncomfortable. More
by stelterannie
December 04, 2023
They were helpful friendly and efficient. I felt I was treated fairly and taken care of in a timely manner. I felt I was treated fairly and taken care of in a timely manner. More
by petetheshot
December 04, 2023
James is friendly, knowledgeable and willing to work with you to find the car that works best for your needs. you to find the car that works best for your needs. More
by Customer 23
December 03, 2023
My only complaint is that evidently my records were not updated. I have gotten three emails saying I am overdue for service since I had the car in for service. updated. I have gotten three emails saying I am overdue for service since I had the car in for service. More
by BARBARARICHWINE
Employees Worked With
I don't know who did he work or even who wrote up the order
December 03, 2023
The transaction was quick and straightforward. The Tundra even with high miles was set up very well and was amazingly clean inside and out. Thanks to all the sales staff for a great experience. The Tundra even with high miles was set up very well and was amazingly clean inside and out. Thanks to all the sales staff for a great experience. More
by RJF1966
Employees Worked With
December 03, 2023
An actual honorable dealership and honorable salespeople who do what they say they are going to do. Breath of fresh air. Thank you Altaf Hussain for make this transaction quick, easy and enjoyable. who do what they say they are going to do. Breath of fresh air. Thank you Altaf Hussain for make this transaction quick, easy and enjoyable. More
by jpjeanquart
