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Heiser Toyota
Milwaukee, WI
7,710 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,710 reviews
June 16, 2025
Good salesmanship and customer service. I would recommend this dealership to any body. Thank you. I would recommend this dealership to any body. Thank you. More
by tacota67
Employees Worked With
Verified CustomerJune 14, 2025
We were very impressed with Darrin’s knowledge of the vehicle. Darrin was very attentive to our questions and did an outstanding tour of the vehicle features and performance. Every aspect of interacting vehicle. Darrin was very attentive to our questions and did an outstanding tour of the vehicle features and performance. Every aspect of interacting with him was top shelf. The vehicle was immaculately clean and shiny. I cannot think of anything er could have done further impress us. More
by robwalla
June 13, 2025
Tom Lowther was fantastic. He kept me updated every step of the way so there were no surprises. He kept me updated every step of the way so there were no surprises. More
by navgod
Employees Worked With
June 13, 2025
Great staff. All around good experience. Car maintenance is guaranteed for the first year through then which is an additional bonus. All around good experience. Car maintenance is guaranteed for the first year through then which is an additional bonus. More
by harrisonlecher
June 12, 2025
There was very good communication about the services they were going to perform and what else was recommended. were going to perform and what else was recommended. More
by Am
Employees Worked With
June 11, 2025
Very friendly and attentive. I appreciate his approach and willingness to help. I feel comfortable with him and not intimidated by what I do or do not know. I appreciate his approach and willingness to help. I feel comfortable with him and not intimidated by what I do or do not know. More
by SASMSNRN
Employees Worked With
June 11, 2025
Great service and very helpful. I will come back to buy a car from them. I will come back to buy a car from them. More
by darrins92
June 11, 2025
Darrin was really great to work with, I would definitely recommend him to anyone looking to purchase a vehicle. The one thing I was frustrated with was how pushy it felt to get additional add-ons that I wa recommend him to anyone looking to purchase a vehicle. The one thing I was frustrated with was how pushy it felt to get additional add-ons that I wasn't interested in, and the service fees felt overpriced when you factored that into the add-ons. I regretted doing the add on service I did end up settling as I was not fully informed of what was happening with it and by the time I wanted to remove it, it was too late. I felt I was given zero time to review all of the pricing details, and the finance manager seemed very annoyed that I was trying to review everything before signing - THANKFULLY I DID because we were incorrectly charged a sales tax rate that ended up saving us a lot of money!! So would I buy from them again? I would, but hard life lessons learned when it comes to all of the information/details included. I should have gotten a better deal with everything and I certainly regret that still. More
by Joel
