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Heiser Toyota
Milwaukee, WI
7,690 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,691 reviews
October 11, 2025
Easy to schedule an appointment. Very courteous service. Nice waiting room. 2 hours to accomplish an oil change and tire rotation was an hour more than I expected. Very courteous service. Nice waiting room. 2 hours to accomplish an oil change and tire rotation was an hour more than I expected. More
by schneid6
Verified Customer
October 11, 2025
You are convenient and polite. Your explanations are thorough. Your staff is friendly. You have finally fixed the car wash! Chad was excellent. Your explanations are thorough. Your staff is friendly. You have finally fixed the car wash! Chad was excellent. More
by IPBCCB
October 09, 2025
Al Hussain is very knowledgeable of the Toyota products. He is very easy to work with. The purchase of this vehicle, working with Al was an enjoyable experience. Will definitely refer friends and family. He is very easy to work with. The purchase of this vehicle, working with Al was an enjoyable experience. Will definitely refer friends and family. More
by DawnB
October 09, 2025
Very good attention and efficient service They took less than the estimated time and I liked that less than the estimated time and I liked that More
by marianamarisol1018
Employees Worked With
October 09, 2025
The series was great everything was explained Kevin got me in right away and very courteous me in right away and very courteous More
by derrick.adams
Employees Worked With
October 09, 2025
Tom and Terence were very helpful and diagnosing the issues and communicating the cost with my car. issues and communicating the cost with my car. More
by TIM_JOHN90
Employees Worked With
October 09, 2025
This is the second vehicle purchased from this dealer. The service department is top notch. Al Hussain was an excellent salesman. He answered all of my questions and was very easy to work with. The service department is top notch. Al Hussain was an excellent salesman. He answered all of my questions and was very easy to work with. More
by DawnB
October 08, 2025
Excellent service and customer service! My only complaint is the wait time as I was there a long time for having a scheduled appointment. My only complaint is the wait time as I was there a long time for having a scheduled appointment. More
by CARRIECSS
October 06, 2025
My brakes, cabin filter, and oil were all replaced within a few hours. The video shared of my car explained all the repairs recommended and gave an overview of the parts that were still in good condition. Ov a few hours. The video shared of my car explained all the repairs recommended and gave an overview of the parts that were still in good condition. Overall a great experience! More
by morriskiraney
October 02, 2025
Al was very knowledgeable,friendly,answering all questions about the car.It was a pleasurable experience doing business with Al questions about the car.It was a pleasurable experience doing business with Al More
by Sourdoe6593
Employees Worked With
