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Heiser Toyota
Milwaukee, WI
7,471 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,470 reviews
February 08, 2020
Excellent We moved 200 miles away but still return to Jason for excellent service and new car pricing. Plan to continue to do so in the future. We moved 200 miles away but still return to Jason for excellent service and new car pricing. Plan to continue to do so in the future. More
by KATHLEENAIMIG
Verified Customer
February 07, 2020
We had a great experience. James hicks and Chad Covert were great to work very knowledgeable. We are very happy with our Explorer. It was a very good dealership to work with the car was clean on the lot a were great to work very knowledgeable. We are very happy with our Explorer. It was a very good dealership to work with the car was clean on the lot and They detailed it very nicely poor to us picking it up. Elizabeth worked to get us a great rate as well. Over all we are very happy and would definitely recommend them. More
by CJAGUNT
February 07, 2020
great snacks great people. everyone is nice and friendly. help me get the car i want with the right price and payment. i will be back for car wash help me get the car i want with the right price and payment. i will be back for car wash More
by homephone20
Employees Worked With
February 07, 2020
Very helpful great customer service I enjoy coming here my sale rep is awesome he made sure I was comfortable and answered all my questions my sale rep is awesome he made sure I was comfortable and answered all my questions More
by GLEWIS524
Employees Worked With
February 06, 2020
Came in searching for a used car and ended up buying a brand new car. Thanks to Alex and the sales manager for making it such a smooth process in getting me a loan I’d never thought I would be able to get brand new car. Thanks to Alex and the sales manager for making it such a smooth process in getting me a loan I’d never thought I would be able to get. Will most definitely revisit hieser again when I need to make another car purchase. More
by kouxiong95
Employees Worked With
February 06, 2020
Roger is by far the best salesman EVER! He does what it takes to make his customers happy and the car buying process as smooth as possible. Highly recommend Roger & Heiser Toyota! takes to make his customers happy and the car buying process as smooth as possible. Highly recommend Roger & Heiser Toyota! More
by Tracy H
February 06, 2020
Customer Non Service, With poor attitude. I had arranged to drop my Highlander off on Tuesday for service on Wednesday. It took 25 minutes just to check in. When I arrived I mentioned the fa I had arranged to drop my Highlander off on Tuesday for service on Wednesday. It took 25 minutes just to check in. When I arrived I mentioned the fact that I was just dropping my vehicle off for next day service, I was immediately told in a stern voice and with a condescending attitude " you will have to wait because you will have to sign some papers". It went downhill from there, the young lady who addressed me was very rude and unprofessional. I am not going any further with this review, and in my baseball world 2 strikes your out, and because this is the second time i was not satisfied with the service reps. I will not be having my vehicle serviced at Heiser. More
by TOMCHRISCALVIN
Employees Worked With
Dana Schilz, Amy Bobber
February 05, 2020
Very clean, organized, the staff is amazing. Bill our sales guy was able to answer all our questions. I am thrilled we got a car here!! sales guy was able to answer all our questions. I am thrilled we got a car here!! More
by ADRIANNE_HAMILTON
February 04, 2020
Good service, good communication about the vehicle's needs. Friendly representative explained everything, the was work completed in a timely fashion. The waiting lobby was comfortable and offered free drinks a Friendly representative explained everything, the was work completed in a timely fashion. The waiting lobby was comfortable and offered free drinks and snacks for those who wait on their vehicle's. More
by STEVEHECKY88
Employees Worked With
Chue Lee, Maureen Calmes
