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Heiser Toyota
Milwaukee, WI
8,002 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,002 reviews
January 11, 2020
tire rotation =maintenance required light on It was a busy day, so I understand the delay in service. When I checked in, I asked the time estimate, and was told about an hour. It turned out to It was a busy day, so I understand the delay in service. When I checked in, I asked the time estimate, and was told about an hour. It turned out to be 2 hours, but, I did not have any commitments that day, and the waiting area is very pleasant and accomodating, so I did not have a real issue. Service has been much faster over the past couple years, so this was a one time thing for me. More
by seniorlady
Verified CustomerEmployees Worked With
Dana Schilz
January 11, 2020
great visit The people working there are very friendly especially Joe. The waiting room is very comfortable and the wait was reasonable. We checked out the cars The people working there are very friendly especially Joe. The waiting room is very comfortable and the wait was reasonable. We checked out the cars in the showroom and the people there were also very friendly and answered our questions. More
by DWURST
Employees Worked With
January 11, 2020
Starter Replacement Chue Lee Is Great; Vince & Vincent As Well! Jess @ Checkout Was Awesome!! The Quickness Of The Members Involved Proved Very Helpful In Our Taurus Wa Chue Lee Is Great; Vince & Vincent As Well! Jess @ Checkout Was Awesome!! The Quickness Of The Members Involved Proved Very Helpful In Our Taurus Wagon Being Serviced Properly. Thanks; Je. More
by EMMERICHJS
January 11, 2020
Rav4 Hybrid I bought a vehicle for my business. Al did a great job. He knew the vehicle very well! Al spent a lot of time with us to make sure everything was p I bought a vehicle for my business. Al did a great job. He knew the vehicle very well! Al spent a lot of time with us to make sure everything was perfect including making sure the phone was paired! More
by DWEISS1
January 11, 2020
We had problems in the past, however, this time everyone was wonderful pat gm wonderful even help with a problem with another vehicle. James salesman went out of his way to make sure we were taken care of . was wonderful pat gm wonderful even help with a problem with another vehicle. James salesman went out of his way to make sure we were taken care of . Shahat in financing always helpful More
by JAD.65
January 10, 2020
Everybody was Great! I made a reservation online but it didn't show up when I arrived. But they worked me with and they got me out fast. I made a reservation online but it didn't show up when I arrived. But they worked me with and they got me out fast. More
by HAUBY123
Employees Worked With
Chue Lee
January 10, 2020
They were great to work with. It was nice to have associates that listened to what I wanted and not being pressured into buying a car I didn’t want. associates that listened to what I wanted and not being pressured into buying a car I didn’t want. More
by SCHOM2394
January 10, 2020
I’ve been trusting Heiser for 11 years - 2 new cars, 2 used cars, and lots of service. Number 1 in my book. And I much appreciate Toyota’s sponsorship of US Speedskating. used cars, and lots of service. Number 1 in my book. And I much appreciate Toyota’s sponsorship of US Speedskating. More
by GEBAUER
Employees Worked With
January 10, 2020
Straight forward no games Beat my interest rate I thought was the lowest I could get Gave me great trade in value. In and out in no time thought was the lowest I could get Gave me great trade in value. In and out in no time More
by JOHNGILLIGAN10
January 09, 2020
toyota seina purchase never a pleasant requirement however it did go smoothly. several problems were incurred but were resolved people were pleasant and friendly. pop corn never a pleasant requirement however it did go smoothly. several problems were incurred but were resolved people were pleasant and friendly. pop corn was good on the wait More
by d grady
