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Heiser Toyota

Milwaukee, WI

4.7
7,898 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,898 reviews

December 11, 2019

On time service I received reminders that the 10.000 service on my truck was due from your office. I made the appointment by phone and was greeted and helped in a ve More

by LHILL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Dec 11, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 10, 2019

Quick service My service representative was courteous and helpful. I had a late afternoon appointment and I wasn't sure how long I would be there but they got me in More

by PUMPKINREYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Dec 11, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are happy to hear that you are pleased with your experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future.

December 10, 2019

Everything was great as usual I was warmly greeted and checked- in in a timely manner. The waiting area was clean and warm. Just one little tiny disappointment. The refrigerator wh More

by whatdahek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
not sure without a picture
Dec 10, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with us. Thank you for choosing Heiser and we look forward to seeing you again in the future. Happy driving!

December 10, 2019

Maintenance service Vincent was very good. I was on a time crunch and he was able to get me in and out within an hour. Thank you More

by judallen2847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that Vincent was able to get you in and out in a timely manner. Thank you for choosing Heiser and we look forward to seeing you again in the future. Happy driving!

December 10, 2019

They had car we were looking for & salesman was excellent We were looking for a new Toyota Camry hybrid. They had what were looking for. The sales man was very knowledgeable and helpful. Excellent serice! More

by tschiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that Al and the Heiser team helped to find exactly what you were looking for. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 10, 2019

Easy and honest to deal with. I came to the dealership to just take a look at the new features of the 2020 model year Tacoma. After meeting Jorgo he was able to break down the diff More

by Barbaroogie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Jorgo and the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

December 09, 2019

This dealership is good for me I like it. It was Awesome!!! Fantastic!!!This was the best dealership.My need,Wants and my budget in searching for the right car for me! I’m so thankful for good More

by Kamaluddin Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heiser Toyota responded

Dear Kamaluddin, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with Jorgo and the Heiser team. Thank you for choosing Heiser and we look forward seeing you again in the future. Welcome to the Heiser family of owners!

December 09, 2019

Great dealership to work with Just purchased new Rav 4. This is 3rd vehicle we either purchased or leased from Heiser. Al Hussein was our sales person all 3 times and he worked v More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Heiser Toyota responded

Dear Carol, Thank you for the kind words! We are pleased to hear that you continue to have a great experience with Al and the Heiser team. We greatly appreciate your business and look forward seeing you again in the future. Enjoy your new RAV4!

December 09, 2019

Great service Always very responsive to questions and courteous upon walking in, nice waiting area as well. They do not upsell which is a huge bonus. Free drinks an More

by CHECK889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Dec 09, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 09, 2019

Excellent customer service Excellent customer service, they explained everything to the best of their knowledge so that we as the customer fully understand what needs to be serv More

by kasivang1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Dec 09, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are thrilled to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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