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Heiser Toyota
Milwaukee, WI
8,206 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,206 reviews
April 08, 2020
.2020 Avalon Purchase James was very thorough and gracious as was Brent . James even gave us and the car a blessing when he left my office. With the Coronavirus outbreak he James was very thorough and gracious as was Brent . James even gave us and the car a blessing when he left my office. With the Coronavirus outbreak he was very careful about wiping down all the surfaces in the car. He traveled twice to my office.. first for a test drive and secondly to deliver the vehicle. He made it very convenient . I enjoyed working with James. More
by LHASKIN
Verified Customer
April 08, 2020
Excellent service, very professional They were not pushy on extra service I needed. They are very professional and provided excellent service. Everything was done in a timely manner. Woul They were not pushy on extra service I needed. They are very professional and provided excellent service. Everything was done in a timely manner. Would highly recommend. More
by EAGLAZIER
Employees Worked With
April 07, 2020
Okay Gordon and Trevor and Rodger and all other individuals that were involved did an outstanding job who's very pleased and happy the gentleman who done the paperwork did an outstanding job we're individuals that were involved did an outstanding job who's very pleased and happy the gentleman who done the paperwork did an outstanding job we're very pleased and satisfied with the dealership thank you very much stay safe God bless would return again to buy another vehicle More
by walravenlisa
Employees Worked With
April 07, 2020
A great experience! Thank you for showing me all the features of Tacoma. Bill Lawrence and Shahat Mohamed did a fantastic job in making this purchase seamless and easy for me. features of Tacoma. Bill Lawrence and Shahat Mohamed did a fantastic job in making this purchase seamless and easy for me. More
by ELIAS.WACHTER
April 07, 2020
I have a beautiful new 2020 Rav4! In these uncertain times, visiting the dealership was a great experience, From James to Pat to Goran, everyone was helpful. I would recommend this de In these uncertain times, visiting the dealership was a great experience, From James to Pat to Goran, everyone was helpful. I would recommend this dealership to everyone! More
by MARSHAMARSHAMARSH
April 04, 2020
A little below expectations I was glad they picked up and delivered my car. That was exceptional. I wasn't happy at all that they pulled out the cords for the Serius radio and I was glad they picked up and delivered my car. That was exceptional. I wasn't happy at all that they pulled out the cords for the Serius radio and threw everything in the back seat. Probably wouldn't use them again, though. More
by INTOTHELENS93
April 03, 2020
Really impressed with Brian, Bill, Brett. Specially after the sale was done and the truck was in my possession. The window chip and floor mat issues were handled with perfection. the sale was done and the truck was in my possession. The window chip and floor mat issues were handled with perfection. More
by RICKWULK
Employees Worked With
Bill Lawrence
April 03, 2020
Rear brakes and transmission fluid service. We dropped off the car at 9:45 and left our phone number. He said they would call when it was ready to be picked up. We were never called. We called t We dropped off the car at 9:45 and left our phone number. He said they would call when it was ready to be picked up. We were never called. We called them at 5:15 PM and they told us the car was done and they close at 6pm so we hurried back there. More
by EBETHVAN
Employees Worked With
April 03, 2020
James was great to work with. Friendly, honest and customer-focused. This is my third time buying from Heiser and I’ve always been happy with the service I’ve received. customer-focused. This is my third time buying from Heiser and I’ve always been happy with the service I’ve received. More
by jmhusslein
April 02, 2020
Everyone was great to work with James and Goran did a great job! I hope Goran enjoys his new house like I am with my new vehicle! James work on his birthday for me WOW what a great guy! great job! I hope Goran enjoys his new house like I am with my new vehicle! James work on his birthday for me WOW what a great guy! More
by Freeball47
