Heiser Toyota - Service Center

They are professional and efficient. I never have to wait a long time before my appointment like some dealerships. I never have to wait a long time before my appointment like some dealerships. More

Best experience I ever had with a car dealer in all departments. Our sales rep was exclusive, financing department was excellent and was not pushy in any way shape or form. Very relaxed comfortable dec departments. Our sales rep was exclusive, financing department was excellent and was not pushy in any way shape or form. Very relaxed comfortable decisions were easily made. Was able to experience the service department as well. Tommy Toyota was very helpful and got things done correctly. I will definitely encourage friends and family that has a Toyota is the place to go More

I liked James Hicks and love my car. There is a tapping noise from the engine. I brought it in yesterday and it didn't make the noise for the service guy... There is a tapping noise from the engine. I brought it in yesterday and it didn't make the noise for the service guy... More

I went there to get an oil change and tires rotated for my rav4. After being there for 40 minutes, I got my car back. When I went there, my driver side tire had mud all over it. When I got my car back, my my rav4. After being there for 40 minutes, I got my car back. When I went there, my driver side tire had mud all over it. When I got my car back, my driver tire was the same tire, still muddy. It was the only muddy one. They didn't rotate my tires at all. I checked the paper work of what they did, multipoint inspections. The mechanics there check everything off the tires inspection like tread depth (green), tire damage/abnormal wear (green), etc. However, they left out the "tires rotated" not checked off. I talked to the person working at the desk there and he looked at my car and said that the mechanics might just had forgotten to checked it off. I know they didn't rotate my tiers... I will do it myself. I will never go back to this place for service or to buy a car. More

Very helpful and courteous- done in a timely manner-appreciate the great service-thank you manner-appreciate the great service-thank you More

Always getting me the best service for what my car needs now and in the future. now and in the future. More

Great service advisor, reasonable pricing & a comfortable waiting area - 10/10. Would recommend to anyone in need. waiting area - 10/10. Would recommend to anyone in need. More

Love the service I will bring our other car in for service the staff is always good service the staff is always good More

Usually Heiser Toyota is one of the better toyota service centers in the milwaukee area but this time I would rate a 1 star. I had new brakes and rotors installed on my tundra on a Saturday and while driving centers in the milwaukee area but this time I would rate a 1 star. I had new brakes and rotors installed on my tundra on a Saturday and while driving on Monday there was noticeable wobble and noise coming from the front wheel. I was scared it would come flying off on the highway. I had to bring it back to Toyota Monday afternoon and they said the person did not tighten all the bolts. Paid over $1k dollars to not do the job correctly the first time and put me in danger. More

Nice waiting area with WiFi. Time estimated for repair was accurate. Getting an appointment for timely. Time estimated for repair was accurate. Getting an appointment for timely. More