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Helms Bros., Inc.

Bayside, NY

4.7
2,258 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,258 reviews

February 22, 2020

Have been using this dealership for over 30 years. Reliable care from both sales and service. The team works hard to make sure you are taken care of and are put in a car that fits your lifestyle and More

by AEKILBERG
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Helms Bros., Inc. responded

Thank you for the kind words! We appreciate the 5-star rating and hope to see you again soon.

February 17, 2020

Our experience with Mike N. was fantastic. His knowledge and customer service is great. I would recommend all friends and family to see him if shopping for a Mercedes-Benz. Thank you. More

by BLUESTAR50
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Unay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words and the 5-star rating! We appreciate the recommendation and look forward to working with you again in the future.

February 13, 2020

Not a good experience very disappointed with the customer service and quality from not listening to my request to paperwork being incorrect to no call backs to no follow up when my husband called to going ba More

by ALTDJ14
Recommend Dealer
No
Employees Worked With
Andrea Kass
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle helped me in service and Dennis I’m pre ownerd
Feb 14, 2020 -

Helms Bros., Inc. responded

We’re sorry you found some aspects of your experience at Helms Bros. Mercedes-Benz unsatisfactory. We appreciate the feedback and will address the concerns you outlined in your review. We hope you enjoy your new car and we hope we can work together again in the future.

February 13, 2020

Super Sales Associate Our Sales Associate Calvin C was absolutely fantastic! Never pushy, extremely patient and professional. We will be sending all our referral business More

by SAMPIERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 14, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

February 13, 2020

EXCELLENT EXPERIENCE WITH HELMS BROS My Sales Associate JASON CHEN is absolutely professional ! He is the best sales i have ever met. Never push the customers and always take pains to e More

by dorothy tao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Helms Bros., Inc. responded

Dorothy - thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

February 12, 2020

Excellent Sales Team Sales Team that listens to your concerns and helps you chose the best vehicle for YOU no pushy sales pitches. Mike Nekava continues to be the best ye More

by CRCRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words! We appreciate it!

February 12, 2020

a very satisfied customer The entire experience was excellent. Everything went very smoothly with no problems. I was very impressed with our salesman Michael Altamura. He was More

by MJBKPROPS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words. We're glad we were able to help you in your time and need and look forward to working with you again in the future! Hope all is well!

February 11, 2020

excellent service Donald you is a very nice gentleman. He is very friendly, I said whole atmosphere in this dealership is friendly and welcoming. He give us Excellent c More

by AKHTER,MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald You
Feb 12, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future!

February 11, 2020

The customer service is the best anywhere ! Michael Altamura.... I have no words ! He made the impossible, possible and for that I am so thankful !!! More

by ANDRESMRAMIREZ
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Helms Bros., Inc. responded

Andres - thank you so much for the wonderful review! We appreciate it and look forward to working with you again in the future!

February 10, 2020

Excellent Visit Accommodating; friendly atmosphere; excellent customer service. Michael Altamura went out of his way to make us happy (me and my son). He gave us exce More

by MSQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Helms Bros., Inc. responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

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