
Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Have been using this dealership for over 30 years. Reliable care from both sales and service. The team works hard to make sure you are taken care of and are put in a car that fits your lifestyle and Reliable care from both sales and service. The team works hard to make sure you are taken care of and are put in a car that fits your lifestyle and needs. More
Our experience with Mike N. was fantastic. His knowledge and customer service is great. I would recommend all friends and family to see him if shopping for a Mercedes-Benz. Thank you. and customer service is great. I would recommend all friends and family to see him if shopping for a Mercedes-Benz. Thank you. More
Not a good experience very disappointed with the customer service and quality from not listening to my request to paperwork being incorrect to no call backs to no follow up when my husband called to going ba service and quality from not listening to my request to paperwork being incorrect to no call backs to no follow up when my husband called to going back to the sales and service department several times . Quite frankly disappointed in the end Dennis and Kyle were supportive and positive . Overall not a good experience . Sales manager never called back my husband or me when he requested this when I was waiting for my car which was again not done correctly and they advised my husband that I left which was inaccurate as well. Also my husband was left on hold several times from -10- 15 mins More
Super Sales Associate Our Sales Associate Calvin C was absolutely fantastic! Never pushy, extremely patient and professional. We will be sending all our referral business Our Sales Associate Calvin C was absolutely fantastic! Never pushy, extremely patient and professional. We will be sending all our referral business to him... I personally will not buy from anyone else. Thank you Calvin! More
EXCELLENT EXPERIENCE WITH HELMS BROS My Sales Associate JASON CHEN is absolutely professional ! He is the best sales i have ever met. Never push the customers and always take pains to e My Sales Associate JASON CHEN is absolutely professional ! He is the best sales i have ever met. Never push the customers and always take pains to explain. i am super satisfied with my car and love it. Thank you for all your helps. More
Excellent Sales Team Sales Team that listens to your concerns and helps you chose the best vehicle for YOU no pushy sales pitches. Mike Nekava continues to be the best ye Sales Team that listens to your concerns and helps you chose the best vehicle for YOU no pushy sales pitches. Mike Nekava continues to be the best year after year. More
a very satisfied customer The entire experience was excellent. Everything went very smoothly with no problems. I was very impressed with our salesman Michael Altamura. He was The entire experience was excellent. Everything went very smoothly with no problems. I was very impressed with our salesman Michael Altamura. He was very helpful, patient and very professiona. I felt very comfortable with him and would definitely recommend the dealership and especially the salesman. My husband and I were at a very stressful situation in our life because of my husbands health issues at the time but this ended up being a very unstressful experience and I am very grateful for that. All auto purchases should be so smooth and satisfying. More
excellent service Donald you is a very nice gentleman. He is very friendly, I said whole atmosphere in this dealership is friendly and welcoming. He give us Excellent c Donald you is a very nice gentleman. He is very friendly, I said whole atmosphere in this dealership is friendly and welcoming. He give us Excellent customer service. Mr. you is very helpful and he explain everything very well, I am very happy and fully satisfied what kind of service he provide to us. He did more than what we are expecting. Thank you for Donald You and all the staff of this dealership for providing me the best service. More
The customer service is the best anywhere ! Michael Altamura.... I have no words ! He made the impossible, possible and for that I am so thankful !!! Altamura.... I have no words ! He made the impossible, possible and for that I am so thankful !!! More
Excellent Visit Accommodating; friendly atmosphere; excellent customer service. Michael Altamura went out of his way to make us happy (me and my son). He gave us exce Accommodating; friendly atmosphere; excellent customer service. Michael Altamura went out of his way to make us happy (me and my son). He gave us excellent service. He made sure I was well informed of my options, the discount I was offered. Even after the sale, I called him to ask about the 1st 2 payments offered, he returned my call and answered my question. Michael Altamura is exceptional and highly reccommended. More