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Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,261 reviews
February 26, 2020
Made buying my new 2020 E63s easy and painless. Debbie did a great job keeping me up to date on the status of my order as well. did a great job keeping me up to date on the status of my order as well. More
by David
Verified CustomerEmployees Worked With
February 26, 2020
Sales rep Herman was outstanding! Very knowledgable about the car (C300) and no pressure whatsoever. he did all we could hope for and in addition made sure a miinor service issue was taken care of promptly. the car (C300) and no pressure whatsoever. he did all we could hope for and in addition made sure a miinor service issue was taken care of promptly. More
by ARTMASELLA
Employees Worked With
Other Employees :
Herman
February 25, 2020
Sales rep joe is excellent and highly professional as well as the financial gentleman jack. Willing to go beyond to help. Thanks for everything guys well as the financial gentleman jack. Willing to go beyond to help. Thanks for everything guys More
by JOHNLEGETTE83
Employees Worked With
February 22, 2020
Have been using this dealership for over 30 years. Reliable care from both sales and service. The team works hard to make sure you are taken care of and are put in a car that fits your lifestyle and Reliable care from both sales and service. The team works hard to make sure you are taken care of and are put in a car that fits your lifestyle and needs. More
by AEKILBERG
Employees Worked With
February 17, 2020
Our experience with Mike N. was fantastic. His knowledge and customer service is great. I would recommend all friends and family to see him if shopping for a Mercedes-Benz. Thank you. and customer service is great. I would recommend all friends and family to see him if shopping for a Mercedes-Benz. Thank you. More
by BLUESTAR50
February 13, 2020
Not a good experience very disappointed with the customer service and quality from not listening to my request to paperwork being incorrect to no call backs to no follow up when my husband called to going ba service and quality from not listening to my request to paperwork being incorrect to no call backs to no follow up when my husband called to going back to the sales and service department several times . Quite frankly disappointed in the end Dennis and Kyle were supportive and positive . Overall not a good experience . Sales manager never called back my husband or me when he requested this when I was waiting for my car which was again not done correctly and they advised my husband that I left which was inaccurate as well. Also my husband was left on hold several times from -10- 15 mins More
by ALTDJ14
Employees Worked With
Other Employees :
Kyle helped me in service and Dennis I’m pre ownerd
February 13, 2020
Super Sales Associate Our Sales Associate Calvin C was absolutely fantastic! Never pushy, extremely patient and professional. We will be sending all our referral business Our Sales Associate Calvin C was absolutely fantastic! Never pushy, extremely patient and professional. We will be sending all our referral business to him... I personally will not buy from anyone else. Thank you Calvin! More
by SAMPIERI
Employees Worked With
February 13, 2020
EXCELLENT EXPERIENCE WITH HELMS BROS My Sales Associate JASON CHEN is absolutely professional ! He is the best sales i have ever met. Never push the customers and always take pains to e My Sales Associate JASON CHEN is absolutely professional ! He is the best sales i have ever met. Never push the customers and always take pains to explain. i am super satisfied with my car and love it. Thank you for all your helps. More
by dorothy tao
Employees Worked With
February 12, 2020
Excellent Sales Team Sales Team that listens to your concerns and helps you chose the best vehicle for YOU no pushy sales pitches. Mike Nekava continues to be the best ye Sales Team that listens to your concerns and helps you chose the best vehicle for YOU no pushy sales pitches. Mike Nekava continues to be the best year after year. More
by CRCRX
February 12, 2020
a very satisfied customer The entire experience was excellent. Everything went very smoothly with no problems. I was very impressed with our salesman Michael Altamura. He was The entire experience was excellent. Everything went very smoothly with no problems. I was very impressed with our salesman Michael Altamura. He was very helpful, patient and very professiona. I felt very comfortable with him and would definitely recommend the dealership and especially the salesman. My husband and I were at a very stressful situation in our life because of my husbands health issues at the time but this ended up being a very unstressful experience and I am very grateful for that. All auto purchases should be so smooth and satisfying. More
by MJBKPROPS
Employees Worked With
