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Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,261 reviews
August 11, 2019
Great experience Debbie was easy to work with and made the process very efficient and quick. She made the decision very easy for me. Thanks a lot! Debbie was easy to work with and made the process very efficient and quick. She made the decision very easy for me. Thanks a lot! More
by DOOLIFRIEND
Verified CustomerEmployees Worked With
August 06, 2019
Very professional dealership. The salesman who sold me my car was very friendly, informative and persistent on making sure I picked the right vehicle. He definitely mad dealership. The salesman who sold me my car was very friendly, informative and persistent on making sure I picked the right vehicle. He definitely made me feel as if I was family. More
by DEVINSPARKS18
Employees Worked With
August 06, 2019
The second time to change the car is the choice of Mercedes The service is kind, patiently explains and he talks like a friend, has any question, he will also answer one by one. I changed Mercedes gle350 this t The service is kind, patiently explains and he talks like a friend, has any question, he will also answer one by one. I changed Mercedes gle350 this time to look for jason Chen More
by CHENXIANGTONG123
August 06, 2019
One of the top 5 dealer ever worked with One of the best dealer ever worked with out of all the dealers I've been to that gave me and my dad an attitude when we asked questions. Mikey take th One of the best dealer ever worked with out of all the dealers I've been to that gave me and my dad an attitude when we asked questions. Mikey take the time to make sure all of our questions were answered the way possible and made the whole process quick and easy...twice. By far one of the best dealers. 100% recommend. More
by Ckipridis
Employees Worked With
August 06, 2019
Dealer corrected error in Car options. Once we drove the car home from the dealership we discovered that a critical option my wife requested was missing.... the rear and front proximity sen Once we drove the car home from the dealership we discovered that a critical option my wife requested was missing.... the rear and front proximity sensors. I contacted the Adviser, who upon investigation offered to corrects the omission at no charge to us. This is what I call... Servoce and Customer satisfaction. More
by R.GRYN
August 03, 2019
Service is good I am repeating customer because of Jason service very good. We will recommend my friends can go to this location if they will buy a new car. I am repeating customer because of Jason service very good. We will recommend my friends can go to this location if they will buy a new car. More
by LACLAREUSA
August 03, 2019
Good and friendly service Everything is good, except the lease date, actually, I signed the lease was on 7/22/2019, but the lease date showed in my lease was 7/19/2019. I don't Everything is good, except the lease date, actually, I signed the lease was on 7/22/2019, but the lease date showed in my lease was 7/19/2019. I don't know that the lease can be revised. More
by EDYW9
August 03, 2019
My experience My experience has always been a positive one with Helms Bros.The quality of service I receive is excellent ,and has always been of a high s My experience has always been a positive one with Helms Bros.The quality of service I receive is excellent ,and has always been of a high standard, More
by HANCAB819
August 02, 2019
Horrible customer service Kenya was my sales person she is horrible! She must be new she didn’t know much information all she cared about was making a deal! Didn’t show me othe Kenya was my sales person she is horrible! She must be new she didn’t know much information all she cared about was making a deal! Didn’t show me other cars was only stuck on one car! Didn’t offer to let me test drive the car or nothing! All the inconvenience I went through all she gave me was a keychain and delivered the car to my home. The car is too small I spoke to a sales manager he said I could trade it in I can’t just switch cars. The entire process was dreadful More
by STACY032
Employees Worked With
Kenya Marshall
August 02, 2019
Excellent Customer Care Ms. Chung is a very knowledgeable salesperson who always pays close attention to every detail of the customer's needs. I have been a customer of hers Ms. Chung is a very knowledgeable salesperson who always pays close attention to every detail of the customer's needs. I have been a customer of hers over 10 years. She has never disappointed us. More
by NYCER1
Employees Worked With
