
Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,260 reviews
Excellent Service Niki was my sales rep.very helpful. Good Support from first step to last step, would recommended them to family and friends with out hesitation. Tha Niki was my sales rep.very helpful. Good Support from first step to last step, would recommended them to family and friends with out hesitation. Thanks again More
Bye bye Ny Awesome customer service, very friendly staff and very helpful. Good Support from first step to last step, would recommended them to family and frie Awesome customer service, very friendly staff and very helpful. Good Support from first step to last step, would recommended them to family and friends with out hesitation. Thanks again Kathleen , Dennis and Juan More
Sales Andrea Kass was my sales rep. All went great. She makes it happen. I have leased all of our cars from her and everything always goes great. Andrea Kass was my sales rep. All went great. She makes it happen. I have leased all of our cars from her and everything always goes great. More
Excellent Service Everybody was friendly and helpful. Andrew was very flexible, provided excellent advice and helped me through the whole process of the trade in and ge Everybody was friendly and helpful. Andrew was very flexible, provided excellent advice and helped me through the whole process of the trade in and getting the lease on the car I wanted. The best car dealership I've ever worked with. More
Great experience Everyone was very kind and professional. They answer all my questions. Jurgen, Erick, and Regis the manager worked with me until I received the best d Everyone was very kind and professional. They answer all my questions. Jurgen, Erick, and Regis the manager worked with me until I received the best deal for my car. More
Great Service Sales person , Debbie Chung, was great. She's been my sales person for Mercedes car for long time. She had a specific knowledge of the car that I was Sales person , Debbie Chung, was great. She's been my sales person for Mercedes car for long time. She had a specific knowledge of the car that I was interested in and gave me great representation. More
Excellent experience as always As in my prior dealings with Mike Nekava and Helms Bros., the transaction was always smooth and easy and was completed in less than a week. They go ab As in my prior dealings with Mike Nekava and Helms Bros., the transaction was always smooth and easy and was completed in less than a week. They go above and beyond to make sure you are getting the best deal. Highly recommend. More
Lease of a 2019 E300 Leasing and Servicing of Mercedes Cars and SUV's over the years at Helm's has become a "personal business transaction" that runs smooths because the p Leasing and Servicing of Mercedes Cars and SUV's over the years at Helm's has become a "personal business transaction" that runs smooths because the people at Helm's know their product and give 100% personal service. Thank you. More
Great buying experience Came in to buy the new A class in February 2019 and Jeffrey was very accommodating and helpful from the start - not pushy at all unlike other car sale Came in to buy the new A class in February 2019 and Jeffrey was very accommodating and helpful from the start - not pushy at all unlike other car salesmen, and even helped me with questions I had about the car days after I received it in June. More
Great Experience I looked for several months, at many MB dealers, before deciding to buy from Helms Bros of Bayside. When Helms Bros says you are not just buying a ca I looked for several months, at many MB dealers, before deciding to buy from Helms Bros of Bayside. When Helms Bros says you are not just buying a car, you are getting an experience, they are right. They have great cars, no nonsense fees, no pressure. The people I have dealt with there, live up to the high Mercedes Benz standard of customer service. I highly recommend my salesperson Matthew Smythe. Pre-owned Sales Manager Dennis Kwong is great, he is everything that a car Sales Manager should be. He is professional, concerned and very helpful to make sure the customer is taken care of. I highly recommend the preowned sales department at Helms Bros. Steven Medetsky More