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Helms Bros., Inc.
Bayside, NY
2,260 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,260 reviews
March 31, 2019
Classy and Efficient I felt like my experience should be the example for all dealerships to live up to. Jeffrey was an old school charmer who made the experience smooth an I felt like my experience should be the example for all dealerships to live up to. Jeffrey was an old school charmer who made the experience smooth and easy. The focus was on creating good client relationship. I went to Audi and a few other dealers before and it was an easy choice for me to choose a Mercedes at Helms Bro. The quality of the service and the quality of the vehicle was and is incomparable. Very happy with my purchase. Thank you! More
by AVERY.D
Verified Customer
March 29, 2019
The Ultimate Experience My experience at Helms Bros was FANTASTIC!!!! This dealership truly embraces you as a person and makes to feel at home. Maurice Martin was my salesman My experience at Helms Bros was FANTASTIC!!!! This dealership truly embraces you as a person and makes to feel at home. Maurice Martin was my salesman and he is a true GEM. The service was excellent Maurice was very patient, knowledgeable, and helped me to find a vehicle that was best suited to measure well as my needs. The entire staff was warm and friendly never pushy and always helpful. This was the best car buying experience I've ever had. I don't regret a thing. Helms Bros is the best dealership for a new or used car. More
by Liz Q.
Employees Worked With
Reginald Varnwroten, Maurice Martin
March 29, 2019
Professional and Patience As a sales representative Andrea was very professional & Patient. I am not Technology person and she took the time to help me set up the car as well. As a sales representative Andrea was very professional & Patient. I am not Technology person and she took the time to help me set up the car as well. I could call anytime for help with my car. More
by ATRACY136
March 24, 2019
excellent Michael was very friendly, and got me the car i was exactly looking for. He gave me excellent customer service. I would gladly recommend him to anyone Michael was very friendly, and got me the car i was exactly looking for. He gave me excellent customer service. I would gladly recommend him to anyone. More
by TTIKKITA
March 24, 2019
Excellent service.and worked respectfully Treated customer with respect and did answer all pertinent questions especially sales person was willing to go as far as possible to make us feel comf Treated customer with respect and did answer all pertinent questions especially sales person was willing to go as far as possible to make us feel comfortable. Thanks. More
by KURIEN.THOMAS
Employees Worked With
March 22, 2019
The Best Service Ever!!! Andrea is a very professional and welcoming sales person. She knew exactly what we were looking for and managed to get us a great deal! She is very pa Andrea is a very professional and welcoming sales person. She knew exactly what we were looking for and managed to get us a great deal! She is very patient and takes her time to explain everything. Does not make us feel rushed or pressured. We look forward to buying more cars through Andrea. More
by MK
Employees Worked With
March 22, 2019
An effortless car leasing experience Helms Brothers made acquiring our gorgeous silver C300 sedan a breeze. Sales exec Mike Altamura was a true professional—from discussing options to com Helms Brothers made acquiring our gorgeous silver C300 sedan a breeze. Sales exec Mike Altamura was a true professional—from discussing options to comparing models on the floor to getting the right price—Mike did it all. Unlike many people in the sales field, Mike isn’t just a good representative for Mercedes-Benz, he is something much more rare: a good listener. We were totally satisfied with the car we drove away in and all the steps in the process that led up to that. A win win! More
by STEVEK4511
March 22, 2019
Helms Brother review Over all everyone was very professional and have made the transaction very smoothly. Debbie Chung is truly an asset to Helms Bros. It’s very refreshi Over all everyone was very professional and have made the transaction very smoothly. Debbie Chung is truly an asset to Helms Bros. It’s very refreshing to work with someone who actually cares. thank you so much for my dream car!!! More
by JOHNNYK0231
Employees Worked With
March 22, 2019
excellent Mike Altamura is very nice, helpful and professional through out the process. He is so amazing at what he does- It took me literally 30 minutes to mak Mike Altamura is very nice, helpful and professional through out the process. He is so amazing at what he does- It took me literally 30 minutes to make a decision on buying my C300 :) Thanks Mike! More
by Krystal
Employees Worked With
March 20, 2019
Good deal Met Jeffrey in 2009 got a great deal on a c class then i came back in 2011 and 2014. We were unable to get a deal done in 2016 so i moved on. I came b Met Jeffrey in 2009 got a great deal on a c class then i came back in 2011 and 2014. We were unable to get a deal done in 2016 so i moved on. I came back this year and he made it up to me by giving me a good deal on a 2019 c class. Hopefully we can keep this relationship going. More
by Trinni2
