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Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,261 reviews
June 29, 2018
Service center rating I have found Jack to be very professional and friendly. He will go the extra mile to assist me with issues that is not related to the service. For exa I have found Jack to be very professional and friendly. He will go the extra mile to assist me with issues that is not related to the service. For example he took to time to set up my phone check my inside lights that will no go off - little things. He also tries to accommodate me with appointments that is convenient for me. More
by BERN7679
Verified CustomerEmployees Worked With
June 29, 2018
Daniel Rhee is the best!!! He is very kind and he takes good care of my car. I trust him very much and has amazing servicemen. is the best!!! He is very kind and he takes good care of my car. I trust him very much and has amazing servicemen. More
by YKKCHOI
Employees Worked With
June 29, 2018
Treated with respect From the moment you drop off your car at service till the time you pick it up you feel appreciated and are treated with respect. They even return the From the moment you drop off your car at service till the time you pick it up you feel appreciated and are treated with respect. They even return the car washed! More
by Noscreenname
June 29, 2018
PROMPT AND ACCURATE SALES PERSON WAS VERY HELPFULL IN A WAY TO FIND MY VEHICLE THAT I LIKE. I AM VERY SATIFIED WITH THE PUCHASING PROCESS THAT WAS VERY NICE AND SMOOTH. SALES PERSON WAS VERY HELPFULL IN A WAY TO FIND MY VEHICLE THAT I LIKE. I AM VERY SATIFIED WITH THE PUCHASING PROCESS THAT WAS VERY NICE AND SMOOTH. More
by DAVID.YOO
June 29, 2018
Pleasant, simple. Perfect All questions answered. Very thorough. Great customer service. Excellent follow through. Delivery of car was prompt and exactly as promised. Jeffrey’s All questions answered. Very thorough. Great customer service. Excellent follow through. Delivery of car was prompt and exactly as promised. Jeffrey’s personal touch made the difference. More
by JIMNIONAKIS
June 29, 2018
Always GREAT I always have such a great experience when I need to have my car checked or repairs done. Andy Lin is a terrific service advisor, and the ladies at t I always have such a great experience when I need to have my car checked or repairs done. Andy Lin is a terrific service advisor, and the ladies at the front desk are always so nice. The young men at the valet are beyond polite and always very sweet when I have a silly question about something in my car!! More
by STELLYMAC24
Employees Worked With
Other Employees :
I don't know the names of the people at the desk and out front, but they are all WONDERFUL
June 29, 2018
Amazing Service Easy drop off process. Friendly and attentive staff. Clean facilities. Great customer service. All questions answered completely. Great amenities avai Easy drop off process. Friendly and attentive staff. Clean facilities. Great customer service. All questions answered completely. Great amenities available during your stay. Highly recommend. More
by RAYMONDAPASHUN
Employees Worked With
June 29, 2018
I like Andy Lin, he’s the reason I keep coming back. It was good. I’ve been coming to helms for 10 years. If I did not like it I would not be coming back year after year. It was good. I’ve been coming to helms for 10 years. If I did not like it I would not be coming back year after year. More
by LAMB_PHYLLIS
June 29, 2018
Comfortable to deal with them Get the quality services and expectable value from this dealership and service Center. Definitely I’ll recommend to everyone that I have relationships Get the quality services and expectable value from this dealership and service Center. Definitely I’ll recommend to everyone that I have relationships with, as well as my friends. More
by Jayson
June 29, 2018
they did not fix The problem Two times i brought it I take The 2017 gle 350 for humming noise twice they Say this is normal I drove my frends car same i dont hear any noise I take The 2017 gle 350 for humming noise twice they Say this is normal I drove my frends car same i dont hear any noise More
by KUPPA123OK
Employees Worked With
