Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Helms Bros., Inc.
Bayside, NY
2,261 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,261 reviews
March 19, 2022
BEWARE of unscrupulous service dept. I brought my s550 (7000 miles) for warranty issue. The service consultant called me and told me that i had a bubble in my tire and a cracked rim. I brought my s550 (7000 miles) for warranty issue. The service consultant called me and told me that i had a bubble in my tire and a cracked rim. He said that i needed a new tire ($500) and a new rim($1500). As a professional, he must have known that the pirrelli tire was defective and replacement would be honored by the manufacturer. I told him not to do anything. I went to Mavis tires and had the tire replaced under the warranty and the rim wasn't cracked. Profit over ethics????? You decide. More
by escwgb
Employees Worked With
don't remember name
March 19, 2022
Excellent Service, comfortable and very courteous service. Fully aware of customer needs and provided information needed. service. Fully aware of customer needs and provided information needed. More
by HEFULLARD
Verified CustomerMarch 18, 2022
Salesman Jason super helpful. Explored all options. Kept in touch with delivery info. Would recommend friends Explored all options. Kept in touch with delivery info. Would recommend friends More
by HOWARDHLEE
March 15, 2022
Great service! Big thank you to Mike Nekava! Everything went smooth without any glitches. Highly recommend. Big thank you to Mike Nekava! Everything went smooth without any glitches. Highly recommend. More
by JAMES@JAMESLEONARD.COM
March 10, 2022
Great service. Welcomed with appropriate manner. Deal was smooth and satisfying. Will visit again for another vehicle in the future. Welcomed with appropriate manner. Deal was smooth and satisfying. Will visit again for another vehicle in the future. More
by S.Kang
March 10, 2022
Visited about 15 locations looking for a car By far the most hospitable professional car dealership I visited in LI most hospitable professional car dealership I visited in LI More
by MGALLAGHER11
March 08, 2022
Very warm and attentive service. very professional. Wholeheartedly for the sake of customers. Buy Mercedes-Benz cars preferred here. very professional. Wholeheartedly for the sake of customers. Buy Mercedes-Benz cars preferred here. More
by BAI197111
March 04, 2022
Went to multiple Mercedes dealers but Helms Bros gave best quote ever. People were very friendly and courteous. My sales agent Debbie was very patient and helpful. She answered all my 1000 questions.. Lo best quote ever. People were very friendly and courteous. My sales agent Debbie was very patient and helpful. She answered all my 1000 questions.. Lol I will definitely recommend Helms Bros to all my friends~! More
by YOOBEE0920
March 04, 2022
The experience and service was exactly what you’d expect from what a MB dealership should be. Burc was easy to work with. from what a MB dealership should be. Burc was easy to work with. More
by HGUMBRECHT
