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Helms Bros., Inc.
Bayside, NY
2,258 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,258 reviews
April 26, 2021
Helms Bros is an excellent dealership. Leonard Miihailov and Dennis Kwong provided me a with an amazing experience. Compared to other places I've been to, it was an easy, fast and stress free experience. Th and Dennis Kwong provided me a with an amazing experience. Compared to other places I've been to, it was an easy, fast and stress free experience. They answered all my questions, made feel comfortable and treated me like family. Hands down one of the best places to buy a car! More
by MARKISDILONE34
Verified Customer
April 26, 2021
Best sales person I seen in my lift , paper fast , pick up fast , good explanation for my new car ,had a very good experience with him up fast , good explanation for my new car ,had a very good experience with him More
by A9178895405
April 26, 2021
The dealership is well organized and Dominique Smith, my sales person provided me a great experience and answered all my questions regarding the Mercedes brand. Such a great experience and also sending a sp sales person provided me a great experience and answered all my questions regarding the Mercedes brand. Such a great experience and also sending a special thank you to Suzanne Cochrane the General Manager! I will highly recommend this dealership and Dominique to my family and friends. Thank you. More
by LAURAMARINO7255
April 24, 2021
Loved Melissa’s service. Everyone made us feel comfortable and at ease. Melissa really handled everything for us and made everything so easy. She really knew what she was doing and 100% felt like comfortable and at ease. Melissa really handled everything for us and made everything so easy. She really knew what she was doing and 100% felt like we could trust her. More
by Lucy759715
Employees Worked With
April 22, 2021
Helms Bros is an excellent dealership with comfortable Benue and great service with knowledgeable sales representatives. I will desperately purchase my next Mercedes from this dealer. Thank you. Benue and great service with knowledgeable sales representatives. I will desperately purchase my next Mercedes from this dealer. Thank you. More
by POSSIBLE2015
April 21, 2021
I ALWAYS PURCHASE CAR FROM HER ALMOST 15 YEARS SHE IS VERY KIND, NICE, KNOWLEDGEABLE , ON TIME DELIVER NEVER MISS A LITTE THING VERY DETAIL PERSON. HAPPY TO DO BUSINESS WITH HER VERY KIND, NICE, KNOWLEDGEABLE , ON TIME DELIVER NEVER MISS A LITTE THING VERY DETAIL PERSON. HAPPY TO DO BUSINESS WITH HER More
by shangchingm
Employees Worked With
April 21, 2021
Giacomo, (Sales/Business Mgr), and Dave Jennings have been absolutely amazing with every step of my purchase! I purchased a 2021 GLB vehicle, and as such was not available easily. They searched other dea been absolutely amazing with every step of my purchase! I purchased a 2021 GLB vehicle, and as such was not available easily. They searched other dealerships, and ensured that I received all my cusomizations/preferences and updated me along the way. I ABSOLUTELY LOVE MY NEW CAR!..and I am so appreciative for all their time, attention, great efforts. THANKS AGAIN JACK AND DAVE!!! More
by ENARCISSE81
April 21, 2021
Overall process was satisfactory. But more details of after services including driving mannual and tech guidances will be better for many of new tech adpated drivings. after services including driving mannual and tech guidances will be better for many of new tech adpated drivings. More
by YOUNGHOWON
Employees Worked With
April 20, 2021
Helms Bros. is one of the finest Mercedes dealers around and besides that the Salespeople are the best, they cared about how I felt about all they were doing and besides that the Salespeople are the best, they cared about how I felt about all they were doing More
by WYWHYE
