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Helms Bros., Inc.
Bayside, NY
2,258 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,258 reviews
March 16, 2021
Oversight of Small scratch on the door and chips on door seal should have been taken care of before the delivery of the car instead it’s taking almost a week to fix it seal should have been taken care of before the delivery of the car instead it’s taking almost a week to fix it More
by YJLEERN
Verified CustomerEmployees Worked With
March 12, 2021
I was so impressed with my salesperson Jason Chen, he was so kind and courteous. He explained everything you need to know about the process of leasing my GLE450 vehicle. I can’t believe how everyone was will so kind and courteous. He explained everything you need to know about the process of leasing my GLE450 vehicle. I can’t believe how everyone was willing to assist you. I would recommend anyone who is looking for a Mercedes vehicle to go and check out Helms Bros. of Bayside. Thanks Jason. More
by KENGILL4
March 11, 2021
Everyone at the dealership is helpful and accommodating. The staff is friendly and knowledgeable. Everyone is respectful of your time and they take the stress out of buying a car. The staff is friendly and knowledgeable. Everyone is respectful of your time and they take the stress out of buying a car. More
by ICEMA.GIBBS
March 07, 2021
Melissa was very helpful with meeting my needs. She was very knowledgeable and attentive. I would definitely recommend my family and friends to visit Helms bros. very knowledgeable and attentive. I would definitely recommend my family and friends to visit Helms bros. More
by Chrissy
March 04, 2021
Anthony was such a pleasant person to work with. He made my experience of getting my first Mercedes very easy and convenient. Excellent customer service my experience of getting my first Mercedes very easy and convenient. Excellent customer service More
by SUSANPRN
Employees Worked With
Anthony Ferrara
March 04, 2021
Easy, reliable, reasonable- great customer service. Jeffrey made it all work line clock work. Purchasing a car couldn’t have been easier. Helms Bros is the place to come to. Jeffrey made it all work line clock work. Purchasing a car couldn’t have been easier. Helms Bros is the place to come to. More
by EZME4FREE
March 03, 2021
My experience here was nothing short of amazing! My salesman was very knowledgeable and also extremely patient. He took the time to understand what I really liked and could afford and showed me many op salesman was very knowledgeable and also extremely patient. He took the time to understand what I really liked and could afford and showed me many options. I was able to drive off in my dream vehicle. I am so pleased with the service I was provided. All of my questions were answered and I couldn’t have asked for a better experience. More
by MHOWELL426
Employees Worked With
March 03, 2021
Andrea was efficient, knowledgable and extremely professional. She was able to answer all our questions and make the lease of a new Mercedes as hassle free and pleasant as possible. Her warm and f professional. She was able to answer all our questions and make the lease of a new Mercedes as hassle free and pleasant as possible. Her warm and friendly manner are true assets and make it clear that this is the dealership to stick with for future transactions. More
by MARC.RICHLING
March 03, 2021
As always, this is my fourth lease and everyone at Helms treats me with the utmost respect, patience and guidance. Mr Jason Chen knows exactly how to make things go smooth. treats me with the utmost respect, patience and guidance. Mr Jason Chen knows exactly how to make things go smooth. More
by BRODIE5309
March 02, 2021
Amazing customer service. David from sales and jack from finance has great personalities. I will be there for future needs. I would recommend anyone who looking for excellent customer service. Ask for David finance has great personalities. I will be there for future needs. I would recommend anyone who looking for excellent customer service. Ask for David and he will make thinks happen. More
by AYRIKB
Employees Worked With
