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Henry Brown Buick GMC

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,524 Reviews
Our staff offers exceptional customer service. Our facility offers a comfortable, clean and friendly place our customers enjoy doing business at. When our customers arrive at our service department the drive is covered, clean and well lit. Our advisors meet and greet every client with a wireless tablet in hand ready to check the customer and vehicle in with courtesy and speed. If our client elects to wait on their vehicle we have a customer lounge with complimentary Wi-Fi internet, HD Television and a children’s play area in view of our lounge. Free Coffee and bottled water plus a vending machine that offers only 50 cent snacks and soda are always a hit. We also have courtesy shuttles to take you to your home or office while there service is being completed. For extended customer satisfaction service loaner vehicles are available. Customer satisfaction is our goal. Henry Brown Buick GMC has a service and sales Business Development Center in place that helps meet this goal. Setting appointments, customer follow up and promoting our brands are a small part of this department’s worth. The Henry Brown Auto Group sponsors many local teams and charitable organizations. We are proud to be a part of this great community and enjoy the ability to give back.
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1550 E Drivers Way

Gilbert, AZ

85297

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Showing 1,524 reviews

December 24, 2024

I came looking for a truck and Zach Baca helped me find the perfect truck for me. I highly recommend him. He was very patient and the process was easy. I would definitely buy from him again in the future. More

by Abraham-capi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach baca
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Dec 29, 2024 -

Henry Brown Buick GMC responded

Thanks, Abraham, for sharing about your experience with Zach here at Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 22, 2024

They provide excellent service and an excellent product 👌 I love my GMC Sierra Volcanic Red! More

by MONTY.JULIEFLACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 21, 2024

great salesperson great dealership great vehicle been doing business with Henery Brown Buick GMC for about 20 years never been disappointed would recommend Henery Brown dealership to everyone More

by sgtpat769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wagner Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Shearer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Henry Brown Buick GMC responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 20, 2024

Everyone at the dealership was fantastic! Great deal and great service from everyone, make sure to ask for Butch. More

by KERRYACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Warwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Shearer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Tracey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Henry Brown Buick GMC responded

It's fantastic to hear that Butch and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 19, 2024

Dwayne - Outstanding Sales Experience! I recently purchased a Hummer EV, and Dwayne made the entire experience exceptional from start to finish. He was knowledgeable, professional, and More

by J.STACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eiji Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Henry Brown Buick GMC responded

It's great to hear that Dwayne was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 18, 2024

Very nice the wait time is a little long Very clean and lots of cars More

by REDINTHEFACEAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd and all of Ben's team
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Dec 19, 2024 -

Henry Brown Buick GMC responded

Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 18, 2024

great honest best experience love my new truck delivery was tops will do more business More

by HENRYMCM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Henry Brown Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 16, 2024

Most pleasant and enjoyable car buying experience I’ve ever had. It was fast, easy, and the price never changed from the moment it was agreed upon over the phone until I signed the paperwork. More

by MATTP090
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickie Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cavalliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Henry Brown Buick GMC responded

Matt, thank you for choosing Henry Brown Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 15, 2024

Friendly and straight forward service, attentive and responsive, and will be my first choice for future purchases and my go to for services. More

by jerod h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Stenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Henry Brown Buick GMC responded

Thank you, Jerod! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 14, 2024

Had a great experience with Henry Brown GMC. Juan was straightforward and honest. Traded in my older truck for a newer one. The numbers were fair without any surprises. I would buy another vehic More

by mattwecker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rickie Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business, Matt, and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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