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Herb Chambers BMW of Boston
Boston, MA
2,417 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,417 reviews
March 10, 2021
Nick Lagas was Very friendly and helpful . Great service. I will recommend to family and friends. Keep up the great work. Thank you for your help. I will recommend to family and friends. Keep up the great work. Thank you for your help. More
by ALBASHABA
Verified Customer
March 07, 2021
Matt Krappe went above and beyond to take care of an issue I was having with my 2021 740i, his concern is genuine, he is responsive, professional and a pleasure to work with. issue I was having with my 2021 740i, his concern is genuine, he is responsive, professional and a pleasure to work with. More
by LISA_MOULTON
March 04, 2021
Great place even with Covid restrictions everything happened in a good way. Sheraz from sales part was great and with high level of patience with us to support the decision. I didn't give 5 stars just happened in a good way. Sheraz from sales part was great and with high level of patience with us to support the decision. I didn't give 5 stars just because I didn't like the approach when I went to sign the contract and the guy started to convince me to add lots of additional services as never discussed before. I'm new in the country, don't know the practices and it was not fair... More
by ricardo.mendes
March 03, 2021
Both Sales and Service teams made this a Great experience. Very happy with my trade in value as well. Thanks for every thing to your team. experience. Very happy with my trade in value as well. Thanks for every thing to your team. More
by JPAGES
Employees Worked With
Other Employees :
Giovanni Tosti
March 03, 2021
The costumer service and product are both outstanding. This was my first experience with Herb Chambers am I was very impressed by the professionalism of the salesperson and all other experts. This was my first experience with Herb Chambers am I was very impressed by the professionalism of the salesperson and all other experts. More
by JULIE.WOOD
March 01, 2021
Great place , very nice group of people working there.I would definitely recommend them in future buying.Also it was pretty quick not in there for a whole day. would definitely recommend them in future buying.Also it was pretty quick not in there for a whole day. More
by GRETCHENRENAUD
March 01, 2021
Herb Chambers BMW & especially Hadi Eslami always go above and beyond to make certain that all aspects of the buying process are reviewed & accounted for, down to all the fine details. It’s the small d above and beyond to make certain that all aspects of the buying process are reviewed & accounted for, down to all the fine details. It’s the small details that make a difference. Mark Lande makes the process simple & seamless. HCBMW is the Best! More
by Rjferrara
February 18, 2021
Boston gave me the best price, and the people I dealt-with complemented that best price. Also received referral and assistance for learning the complex functions of the vehicle, dealt-with complemented that best price. Also received referral and assistance for learning the complex functions of the vehicle, More
by ESTORI
Employees Worked With
Other Employees :
Tristin Broadfoot, Giovanni Tosti, Jasper Abreu
February 18, 2021
Outstanding and prompt service. Extremely helpful and helped me pick out the car that was perfect for Me and went above and beyond in the customer service helped me pick out the car that was perfect for Me and went above and beyond in the customer service More
by MFSHEEHA
February 15, 2021
Sheraz helped me find my new vehicle very quickly and listened exactly to what I wanted. He was knowledgeable and you can tell he’s been selling the BMW product for a long time. Omar made the financing p listened exactly to what I wanted. He was knowledgeable and you can tell he’s been selling the BMW product for a long time. Omar made the financing process very quick and easy. I haven’t been in and out of a dealership so quickly from start to finish in my life. Good job guys. More
by mryter5050
