Herb Chambers BMW of Boston

Best Staff ever!!! Herb Chambers is #1. Best customer service ever. I recently took my car for repairs the only problem I have is the very next day the light went on w Herb Chambers is #1. Best customer service ever. I recently took my car for repairs the only problem I have is the very next day the light went on which said add coolant. I figured it might have been checked out when it was there. For the light to appear, I felt might have been an oversite. If I have a leak then I would expect it would be covered under my warranty when you had my car. Knowing how Herb Chambers operates, I feel fully confident that if it is something more severe other than adding fluid you would take care of it and cover it. Your dealership is the best and Nick Mitrano is awesome!! More

4 Visits /Virtually new car purchased there/Still not fixed I leased a new 700 series sedan for 3 years and purchased it last year. I have brought it in 4 times as the engine light keeps going on and the car st I leased a new 700 series sedan for 3 years and purchased it last year. I have brought it in 4 times as the engine light keeps going on and the car stutters. Still no resolution. Aggravated. This is a luxary car and I have my doubts this will ever be fixed. I think I got a LEMON.. The service dept Higor Teixeira and James Gibbons are great and are helpful.. The mechanics need to fix this car...... More

Highly recommend Herb Chambers for sales or service I just purchased a 2019 Mini Clubman after 3 prior leases. Samuel Hesketh-Tutton did a good job helping us sort out end of lease possibilities, a new I just purchased a 2019 Mini Clubman after 3 prior leases. Samuel Hesketh-Tutton did a good job helping us sort out end of lease possibilities, a new lease or purchasing. Highly recommend Herb Chambers for sales or service I've had almost ten years of good experiences. And if you are buying or leasing, talk to Sam. More

Helpful and positive experience I bought a Mini and dealt with Samuel Hesketh-Tutton. Sam was extremely helpful and made buying a car an enjoyable experience. I would recommend wor I bought a Mini and dealt with Samuel Hesketh-Tutton. Sam was extremely helpful and made buying a car an enjoyable experience. I would recommend working with Herb Chambers and Sam when considering a car purchase. More

2nd Mini Cooper Samuel Hesketh-Tutton is my go to sales person for my last two Mini Cooper purchases. Super friendly and makes buying a car an effortless process! Samuel Hesketh-Tutton is my go to sales person for my last two Mini Cooper purchases. Super friendly and makes buying a car an effortless process! More

Sam Tutton Wonderful to work with Sam ... and quite easy to complete the transaction. It was a real pleasure to work with him and the entire team. Wonderful to work with Sam ... and quite easy to complete the transaction. It was a real pleasure to work with him and the entire team. More

Terrific Experience I bought my first MINI about 6 months ago. From start to finish, the whole experience was terrific at Herb Chambers Boston. When I arrived for my ap I bought my first MINI about 6 months ago. From start to finish, the whole experience was terrific at Herb Chambers Boston. When I arrived for my appointment, I met Sam Tutton. He listened to what I was looking for, educated me on the various models, and then worked with me to find something that would delight me. Mission accomplished, Sam! No pressure; just an overall fun experience. Thank you, Sam. I LOVE my MINI. P.S. Yes, I WILL be back for my first oil change. More

Annual Maintenance Two thumbs up for Mark Ravin and Matt Appleton in service. Responsive, flexible, friendly, knowledgeable. Customer service is 10 out of 10; they're ex Two thumbs up for Mark Ravin and Matt Appleton in service. Responsive, flexible, friendly, knowledgeable. Customer service is 10 out of 10; they're excellent ambassadors for Herb Chambers, Mini Boston. More

Sam Hesketh-Tutton I had a great experience working with Sam Hesketh-Tutton at Herb Chambers Mini of Boston! He was friendly, professional and very attentive to what I w I had a great experience working with Sam Hesketh-Tutton at Herb Chambers Mini of Boston! He was friendly, professional and very attentive to what I was looking for. Sam made the purchasing process easy and I am very happy with my overall experience at this dealership. More

Perfect We worked with Samuel Hesketh-Tutton. He was very helpful, friendly and funny! We could ask him everything anytime. Via email he answered quickly! I w We worked with Samuel Hesketh-Tutton. He was very helpful, friendly and funny! We could ask him everything anytime. Via email he answered quickly! I would give him as many stars as possible! More