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Herb Chambers BMW of Boston
Boston, MA
2,387 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,387 reviews
July 16, 2023
Very pleasant and easy to work with. Higor Listened to my series of problems and Put me at ease even making my transportation Issues easily resolved. Higor Listened to my series of problems and Put me at ease even making my transportation Issues easily resolved. More
by Jo-Edith
Employees Worked With
July 13, 2023
I was converting my car from lease to ownership. The dealer efficiently guided me through the process. I would recommend Kevin Bugbee at the dealership. The dealer efficiently guided me through the process. I would recommend Kevin Bugbee at the dealership. More
by pthorne77
Employees Worked With
July 12, 2023
I had a great experience and everyone there was very helpful in serving my car helpful in serving my car More
by L_won2004
July 07, 2023
People at the service department are very professional, efficient, friendly environment and convenient Lyft service, I am very happy with my experience at your dealership service department and James is v efficient, friendly environment and convenient Lyft service, I am very happy with my experience at your dealership service department and James is very helpful. More
by zchen007
Employees Worked With
July 06, 2023
Easy to work with. Keep you informed. Performed quickly. Very pleasant and professional. Exceed your expectation. Keep you informed. Performed quickly. Very pleasant and professional. Exceed your expectation. More
by tenowest80
Employees Worked With
July 05, 2023
Sean DeSilva is the best. He always makes sure that my vehicle is completely taken care of when I go there. I wouldn’t go anywhere else. He always makes sure that my vehicle is completely taken care of when I go there. I wouldn’t go anywhere else. More
by darohi56
Employees Worked With
Sean DeSilva
July 03, 2023
James is always awesome to work with. Always professional and clear in what needs to be addressed on my service. Always professional and clear in what needs to be addressed on my service. More
by Johnmartin1918
July 03, 2023
The dealership was welcoming out of the gate. I did not feel pressure at any point and my salesperson, Hadi was there to help answer questions and follow ups via text or phone calls. I ended up b I did not feel pressure at any point and my salesperson, Hadi was there to help answer questions and follow ups via text or phone calls. I ended up building my X6 and Hadi helped me through the process and kept me in the loop during the time the car was built. For delivery, Hadi walked me through the many technology options and differences from other cars and also reiterated I could and should call with any questions. I was introduced also to the head of service, Matt Krappe that was also a swell guy and I look forward to having my X6 serviced at Herb Chambers to keep it in tip top shape. Thanks again! More
by TBAGS99
Employees Worked With
Other Employees :
Matt Krappe
July 02, 2023
Got a document with a list of supposed service needs including new tires, new spark plugs and rear brakes and rotors. The car has 27,000 miles on it and does not need any of those things. Also the pr including new tires, new spark plugs and rear brakes and rotors. The car has 27,000 miles on it and does not need any of those things. Also the prices quoted for the brakes and spark plugs was 2 to 3 times the local prices as shown on the internet. Ya gotta wonder!!!!! More
by smithrm13
Employees Worked With
Don’t know
July 02, 2023
Hadi provided excellent service, nice work! a very friendly atmosphere, no doubt Herb Chamber is the best dealership around. a very friendly atmosphere, no doubt Herb Chamber is the best dealership around. More
by RKhan
