Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers BMW of Boston
Boston, MA
2,414 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,414 reviews
April 29, 2025
The Service Department, under the superb direction of Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come f Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come for service. Working with all of them is a pleasure and it’s a comfort to know that my cars are being serviced extremely well. More
by msomd65
April 29, 2025
Always the best! ! Running from the cold up in New England. I was born to be a fiddler in an old-time string band My baby plays the guitar, I pick a banjo now Oh, ! Running from the cold up in New England. I was born to be a fiddler in an old-time string band My baby plays the guitar, I pick a banjo now Oh, north-country winters keep a-getting me down Lost my money playing poker, so I had to leave town But I ain't turning back to living that old life no more…So More
by J-Bones
Employees Worked With
April 24, 2025
My direct work at BMW Boston was with Mark Lande whom I’ve worked with for more than 10 years. As always, thoroughly professional, personable, and on-the-ball, making the whole experience as convenient a I’ve worked with for more than 10 years. As always, thoroughly professional, personable, and on-the-ball, making the whole experience as convenient and pleasant as oossible. 5 stars!! More
by Bob Kegan
Employees Worked With
April 22, 2025
I had a very good experience Hadi , he was very helpful and explained clearly, all in all a good experience and explained clearly, all in all a good experience More
by among
April 20, 2025
Shiraz was so helpful and friendly. I would like to thank the young man that explained all the details about the car and the finance man . Everyone could not have been nicer and I would I would like to thank the young man that explained all the details about the car and the finance man . Everyone could not have been nicer and I would recommend herb chambers to my family and friends. Thank you More
by Anne
Employees Worked With
April 19, 2025
The staff in the service department are always there for me. Great experience as always me. Great experience as always More
by mollyn2468
April 18, 2025
I really appreciate the friendly and knowledgeable staff at this dealership. They were so helpful in explaining the features of the car and answering all my questions at this dealership. They were so helpful in explaining the features of the car and answering all my questions More
by amiine007
Employees Worked With
I don’t remember the name
April 11, 2025
I didn’t have a great dealing with Julia. I called twice and she never returned my call. She said my car would be ready on a Tuesday and I did not receive it until Thursday I called twice and she never returned my call. She said my car would be ready on a Tuesday and I did not receive it until Thursday More
by Deliamedeiros68
Employees Worked With
Ryan was very helpful
