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Herb Chambers BMW of Boston
Boston, MA
2,402 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,402 reviews
February 03, 2022
James went above and beyond in having my x2 repaired .Excellent customer care service thank you! .Excellent customer care service thank you! More
by jpaone12
Employees Worked With
February 03, 2022
Salesman, Sam, was very responsive and attentive. Finance person left a lot to be desired. Very pushy regarding add-on maintenance packages and was quite dismissive when they were declined person left a lot to be desired. Very pushy regarding add-on maintenance packages and was quite dismissive when they were declined More
by Debbie
Employees Worked With
Sam Tutton, Sales. Five stars
February 03, 2022
Sean DeSilva, service advisor, is a great asset to the service team at this dealership... his attention to customers is reason to return for service at this location. service team at this dealership... his attention to customers is reason to return for service at this location. More
by adgaskell
Employees Worked With
Sean DeSilva
January 29, 2022
Always professional and efficient service. Very good follow up as well with both sales and service. follow up as well with both sales and service. More
by CMD02110
Employees Worked With
January 29, 2022
Abdou made it very easy to order and receive my new x7. I would highly recommend him. would highly recommend him. More
by billp
Employees Worked With
January 28, 2022
Exceptional service, I have been going to this dealership for 15 years I have always had a fantastic experience. Jurrel was extremely helpful and professional. I highly recommend this dealership. for 15 years I have always had a fantastic experience. Jurrel was extremely helpful and professional. I highly recommend this dealership. More
by LNR
Employees Worked With
Jurell Benton
January 27, 2022
This is 3d service visit in a row when I had to bring the car back for a redo!!!this is not acceptable— they should do it right the first time!!! car back for a redo!!!this is not acceptable— they should do it right the first time!!! More
by Judiez1
January 22, 2022
Great service, people and convenience. First class. Scheduling was easy, spotless when I picked up car. Scheduling was easy, spotless when I picked up car. More
by Patrickoneil547
Employees Worked With
January 22, 2022
Good service. Not sure they everything they were supposed to do. I brought the car in for a recall issue. The presets on the radio were messed up. to do. I brought the car in for a recall issue. The presets on the radio were messed up. More
by fsellke
Employees Worked With
