Herb Chambers Honda of Burlington

Michael Quinn at Herb Chambers was fantastic. I only buy a new car every 5 to 10 years and usually dread it. However, this was one of the best experiences I've ever had. No pressure and everyone was very fr a new car every 5 to 10 years and usually dread it. However, this was one of the best experiences I've ever had. No pressure and everyone was very friendly. They made the paperwork an ease as well. If you're in the market for a Honda, head to Herb Chambers in Burlington MA and ask for Michael Quinn! Best hand down!! More

All the people working in this dealer are very friendly and professional. The waiting area is clean. It provide water and coffee for their customers. and professional. The waiting area is clean. It provide water and coffee for their customers. More

A good start that ended badly. Initially, Patrick was quite pleasant. He patiently answered our questions and let us take a test drive. For that we give him 3 stars. The problem started after we returned quite pleasant. He patiently answered our questions and let us take a test drive. For that we give him 3 stars. The problem started after we returned to the dealership. We've leased our last 8 cars, so we are very familiar with calculating lease numbers. I asked Patrick a simple question: What's the residual value of the car we just drove? Patrick wouldn't tell us. Instead he insisted that he wanted to give us "all the numbers." We reminded Patrick that we had been upfront in saying that we were only there to take a test drive, not to discuss an offer. Still, Patrick would not tell us the car's residual value. We probably should have left at that point, but Patrick insisted that the residual value would be included in "all the numbers," so we agreed to let him do what he wanted to do. That was a mistake. Patrick went outside to perform the well-known act of inspecting our present car, and then disappeared inside the dealership. After ten minutes of waiting I went looking for him and said we were leaving. Only then did he give me a printed page with an offer, which is what we said we didn't want, and still we had no residual value. (And it wasn't even a decent offer.) Over the many years that we have been leasing cars, we have dealt with several different Herb Chambers dealerships. I'm sorry to say that we were subjected to the same or similar games at every one of them. To me, that's a sign that the sales tactics come from the top. That's why I give Herb Chambers 3 stars. More

Everyone is so professional and pleasant there!!They are Everyone is so professional and pleasant there!! They are trying their best for the customers 🌟when I was upset with my car problems, they did fixed Everyone is so professional and pleasant there!! They are trying their best for the customers 🌟when I was upset with my car problems, they did fixed it very fast! More

This is my 10th lease from this dealership. I LOVE my Honda’s! They’re dependable, really easy to maintain, and I never have cause to worry about their reliability. Honda’s! They’re dependable, really easy to maintain, and I never have cause to worry about their reliability. More

I receive excellent service during every visit. Staff always provides a friendly atmosphere with clear and concise instructions. Any service is accomplished in a very efficient manner. always provides a friendly atmosphere with clear and concise instructions. Any service is accomplished in a very efficient manner. More

I was very pleased with the service I received at Honda of Burlington. Everyone treated me fine. I would recommend this dealership to my friends and family. of Burlington. Everyone treated me fine. I would recommend this dealership to my friends and family. More

Herb Chambers honda of Burlington is by far best service of all honda dealerships in the area. We use it for all our cars maintenance and repairs. Last diagnostic visit with Jessica is case in point. She wa of all honda dealerships in the area. We use it for all our cars maintenance and repairs. Last diagnostic visit with Jessica is case in point. She was very helpful, exceptionally friendly and solved problems with ease and competence. More

The dealership was very friendly. They helped me with many questions that I had and was very patient with me. They also streamlined the deal and was very fast. many questions that I had and was very patient with me. They also streamlined the deal and was very fast. More

All associates we dealt with were friendly and helpful. Their attention to detail was greatly appreciated. Islam in particular stayed with us through the entire process and made it a point to make sure all Their attention to detail was greatly appreciated. Islam in particular stayed with us through the entire process and made it a point to make sure all our needs were met. He’s a great resource for Herb Chambers Honda! More