Herb Chambers Honda of Seekonk - Service Center
Seekonk, MA
1,365 Reviews of Herb Chambers Honda of Seekonk - Service Center
Customer Service This dealership is a model for "customer first." My experience last week with service was outstanding - thanks to Brian Gallant. Kudos to him for expl This dealership is a model for "customer first." My experience last week with service was outstanding - thanks to Brian Gallant. Kudos to him for explaining additional work that was recommended and taking care of an unforeseen problem quickly and professionally. More
amazing; helpful; repair Amazing experience at Herb Chamber! Tim Islip was incredibly kind, helpful and professional. He took care of everything, including the repair of our v Amazing experience at Herb Chamber! Tim Islip was incredibly kind, helpful and professional. He took care of everything, including the repair of our vehicle and dealing with the insurance company. We leased a brand-new Honda CRV last year from Herb Chamber and came back several times for services. I would highly recommend this dealer for buying or leasing a car. It also offers great and reliable service! More
Follow-up to my last review. Once again, the team at Herb Chambers Honda of Seekonk came through like the champs and the professional that they are. I bought my 2012 Ford Flex Once again, the team at Herb Chambers Honda of Seekonk came through like the champs and the professional that they are. I bought my 2012 Ford Flex back in October, and just to repeat myself, John Vieira will be the ONLY person I will buy a car from, no one else. He's professional and went above and beyond. Herb Chambers Honda of Seekonk is lucky to have him on their team. To make a long, long, long story short, the Flex experienced an issue that was unexpected and something I wouldn't wish on my worst enemy. However, The GM, Scott Birtles, the Service Director, Tom (sorry, didn't catch his last name), and John all stepped up and got it taken care of. I was pleasantly surprised and felt taken care of. Although what happen to the car was quite frightening, the way I was taken care of made me feel better. I just got the car back and not sure if it's really all "good to go", but I was assured to contact Tom if anything else comes up. I normally equate car salesman to basically snake oil salesman, but that's not the case with the team at Herb Chambers Honda of Seekonk. If and when I need a new car, I will not be going anywhere else. Why would I when I an just go to Herb Chambers Honda of Seekonk? More
service Brought my Honda Accord for service for the first time since I purchased it, I have to say the service personnel is just so courteous, efficient and p Brought my Honda Accord for service for the first time since I purchased it, I have to say the service personnel is just so courteous, efficient and pleasant, it is impressive, the waiting room is also located in a no boring area of the dealership! with TV, free soda's coffee and snacks. I was comfortable waiting for my car and it was done within the time frame expected. So far So great!!!! More
scheduled maintence Herb Chambers Honda of Seekonk has been exceptional thus far in my experience with them from purchasing the vehicle to the routine maintenance staff Herb Chambers Honda of Seekonk has been exceptional thus far in my experience with them from purchasing the vehicle to the routine maintenance staff has been very polite and knowledgeable, as well as professional. will continue to go here for service. More
very good Every time is always a really good experience at herb chambers. I keep coming back bc they handle everything well. I also like the atmosphere in the w Every time is always a really good experience at herb chambers. I keep coming back bc they handle everything well. I also like the atmosphere in the waiting area with all the amenities. More
best car service! EVER! The service team at Herb Chambers in Seekonk is amazing! Their staff is attentive and friendly. The wait time is very reasonable, and they provide u The service team at Herb Chambers in Seekonk is amazing! Their staff is attentive and friendly. The wait time is very reasonable, and they provide us with delicious refreshments while we wait. The coffee machine makes the best latte! and they have healthy snacks available (granola bars, fruit) in addition to cookies and pretzels. They even have a computer hub for me to use to check my email. The best part is... they WASH MY CAR after every service!!!!!!!!!! how awesome is that!!? More
Consistently best car dealership experience around! I have never been motivated to write a performance review in the past, however; I would be remiss to not take the opportunity to compliment the consis I have never been motivated to write a performance review in the past, however; I would be remiss to not take the opportunity to compliment the consistently excellent service I receive at Herb Chambers of Seekonk. Every time I have gone to Herb Chambers for my car to be serviced, I am met with a friendly, smart, and appreciative team member. Even the other employees who are not waiting on me directly are just as friendly and seem genuinely happy you have chosen HC to service your car. The job is completed in a very reasonable time- and I did not even have a scheduled appointment during a busy holiday weekend! The waiting area is clean and comfortable, your service person takes the time to explain what was done on the car, how much it will cost, bring you over to the payment area, and personally thank you for your business. My service professional, Kevin Almonte, even brought me out to a freshly vacuumed and washed car, opened the door for me, and wished me a great day. What can I say? Great job, Herb Chambers of Seekonk. I look forward to being a lifelong customer! More
Amazing My experience with Herb Chambers Honda of Seekonk service department was great. They were pleasant to deal with. Professional in every way. Kept me My experience with Herb Chambers Honda of Seekonk service department was great. They were pleasant to deal with. Professional in every way. Kept me informed about the progress of the service and when to expect the car to be ready. The car was ready for me to pick up when they said it would be. They continued to reach out to me after the service to make sure I was pleased with the work they had done. I am very impressed!! More
Last Minute Save Showed up twenty minutes before closing on the Friday before the Memorial Day weekend with a nail in my tire. Knowing I was supposed to drive to New J Showed up twenty minutes before closing on the Friday before the Memorial Day weekend with a nail in my tire. Knowing I was supposed to drive to New Jersey the next morning, I was afraid that I wasn't going to be able to get service. Malainne found a technician to fix my problem and I was on my way. She always goes above and beyond when I come in for service. Thanks Malainne! More