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Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,365 Reviews

1,365 Reviews of Herb Chambers Honda of Seekonk - Service Center

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May 14, 2017

Customer Service This dealership is a model for "customer first." My experience last week with service was outstanding - thanks to Brian Gallant. Kudos to him for expl More

by Honda Accord Devotee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvia Belmont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gallant
May 15, 2017 -

Herb Chambers Honda of Seekonk responded

Thank you for taking the time to share your recent experience with us. Sylvia and Brian are assets to our team, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Scott Birtles, General Manager

April 24, 2017

amazing; helpful; repair Amazing experience at Herb Chamber! Tim Islip was incredibly kind, helpful and professional. He took care of everything, including the repair of our v More

by xinrong
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2017 -

Herb Chambers Honda of Seekonk responded

Thank you so much! We're thrilled to know that your experience with Tim and with our Service Department were amazing! That's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Scott Birtles, General Manager

November 15, 2016

Follow-up to my last review. Once again, the team at Herb Chambers Honda of Seekonk came through like the champs and the professional that they are. I bought my 2012 Ford Flex More

by Mark Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Birtles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2016 -

Herb Chambers Honda of Seekonk responded

Thank you, Mark, for the feedback! I'm so happy to know that John, Tom and I were able to assist you and make you feel better about the situation. I know our team will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Scott Birtles, General Manager

Jan 03, 2017 -

Mark Lee responded

Well, there's yet another issue with the used Flex I bought from Herb Chambers. I'm hoping they will address it as well as they have in the past since I'm still within my 90 day warranty period.

September 19, 2016

service Brought my Honda Accord for service for the first time since I purchased it, I have to say the service personnel is just so courteous, efficient and p More

by Francoise Delliste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Banks
Sep 19, 2016 -

Herb Chambers Honda of Seekonk responded

Thank you so much for the great feedback, Francoise! We really appreciate your business and I'll be certain to share your compliments to Malainne, Chris and to the rest of the team. We pride ourselves on offering high quality customer service, and I'm glad we were able to assist you. Until we have the opportunity to work with you again, take care! Best, Scott Birtles, General Manager

September 13, 2016

scheduled maintence Herb Chambers Honda of Seekonk has been exceptional thus far in my experience with them from purchasing the vehicle to the routine maintenance staff More

by jar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Najajarian, Brain Gallant, Dan , Victor Sousa
Sep 14, 2016 -

Herb Chambers Honda of Seekonk responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Honda of Seekonk for your purchase needs. It’s a pleasure to read that Tim, David, Brian, Dan and Victor were able to assist you. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Scott Birtles, General Manager

September 01, 2016

very good Every time is always a really good experience at herb chambers. I keep coming back bc they handle everything well. I also like the atmosphere in the w More

by Brookeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian DelSesto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2016 -

Herb Chambers Honda of Seekonk responded

Thank you for taking the time to share your experience with Brian. It’s a pleasure to hear that he was so helpful to you and provided you with an overall great experience. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Scott Birtles, General Manager

August 03, 2016

best car service! EVER! The service team at Herb Chambers in Seekonk is amazing! Their staff is attentive and friendly. The wait time is very reasonable, and they provide u More

by Fluffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2016 -

Herb Chambers Honda of Seekonk responded

Thank you so much for your feedback and recommendation. We're so glad that you had such a positive service visit with our dealership, specifically with Malainne. She is truly an asset to this team. May you enjoy many safe and amazing miles this summer! Best, Scott Birtles, General Manager

July 01, 2016

Consistently best car dealership experience around! I have never been motivated to write a performance review in the past, however; I would be remiss to not take the opportunity to compliment the consis More

by Ann Whitelaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Almonte
Jul 01, 2016 -

Herb Chambers Honda of Seekonk responded

Thank you, Ann, for taking the time to share your experience. We're thrilled that you enjoyed working with Kevin and our Service Team. Kevin is a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Scott Birtles, General Manager

June 04, 2016

Amazing My experience with Herb Chambers Honda of Seekonk service department was great. They were pleasant to deal with. Professional in every way. Kept me More

by pbianco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Birtles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2016 -

Herb Chambers Honda of Seekonk responded

Thank you! I'm so glad that Malainne and Tim were able to assist you with your service appointment. They are such assets to our team. If any questions arise about your Honda, feel free to reach out to us. We value your continued business and hope to see you again! Best, Scott Birtles, General Manager

May 29, 2016

Last Minute Save Showed up twenty minutes before closing on the Friday before the Memorial Day weekend with a nail in my tire. Knowing I was supposed to drive to New J More

by Jon and Richie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2016 -

Herb Chambers Honda of Seekonk responded

Thank you so much for sharing this with us! We're so glad that Malainne was able to get you right in and get your tire squared away. We appreciate your comments and that five star rating. Thank you again and we look forward to seeing you in the future! Best, Scott Birtles, General Manager

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