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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,310 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,310 reviews

May 13, 2022

Oil change as usual and it was quick, service was good. No complaints, Mark was accommodating to all request More

by sharla.joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Frederick
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Herb Chambers Lexus of Sharon responded

Great to hear the service went well for you. Please let me know how we may improve. Thank you, Johnny Dang, General Manager - jdang@herbchambers.com

May 12, 2022

Quick and easy. Matt very polite and knowledgeable. He was very easy to work with.. would work with him again. More

by BobBHo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
May 12, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Matt and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

May 12, 2022

The dealership is high class. Super clean and modern. I feel they want to satisfy the customer. More

by Jenkinscolleen564
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
May 12, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We're glad that you've noticed how we prioritize customer service. We appreciate your business here at Herb Chambers Lexus of Sharon!

May 12, 2022

I made an urgent appointment to check brakes on my 2013 Lexus. Dealer did thorough investigation and said the brake performance was still within acceptable limits. Since I am regular customer at the deale More

by prcoutu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

prcoutu responded

Favorable review done today.

May 13, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We are so glad dot hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

May 11, 2022

Everyone that works there is very professional, friendly and courteous. Having my vehicle serviced there was a very pleasant experience. More

by Jocko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie and Libby
May 11, 2022 -

Herb Chambers Lexus of Sharon responded

Seeing works like professional and courteous used to describe our team makes our day! Thank you for the five-star review and confidence in Herb Chambers Lexus of Sharon.

May 11, 2022

Very satisfied working with Mark Forcucci and quality of service. He is a true professional and very knowledgeable. More

by Tonyb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Herb Chambers Lexus of Sharon responded

We're happy to hear you're satisfied, Tony! Thank you for the amazing review and for allowing Mark and Herb Chambers Lexus of Sharon to assist you! We hope to see you again.

May 10, 2022

Found Herb Chambers to have Attentive salesperson, friendly , professional staff . I think that covers it More

by whojay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Herb Chambers Lexus of Sharon responded

We're glad our staff delivered the attentive, courteous, and professional care we're known for. Thank you for your business and wonderful review!

May 10, 2022

I have been using this dealer for a long time. The staff is always very knowledgeable about the car and very friendly. More

by Roe.tocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We are thrilled to hear that you are so confident in the Herb Chambers Lexus of Sharon team to get the job done. Drive safely, and we hope to see you back!

May 10, 2022

Went to Herb Chambers after a bad experience at another dealership. We were greeted (welcomed) immediately upon arrival inside the showroom and was told a salesperson would be out soon. Nour was our sale More

by Kdevincentis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nour Mond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Herb Chambers Lexus of Sharon responded

It means a lot to hear that you received the five-star service you deserve at Herb Chambers Lexus of Sharon. Thank you for commending Nour and Sean and sharing such fantastic feedback! Our team is grateful for your business and we hope that your new vehicle is treating you well. Safe driving!

May 09, 2022

Everyone I encountered during my visit was kind, courteous, efficient and very helpful. I would recommend this dealership and Jackson's customer service was superb. More

by Kam02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
May 10, 2022 -

Herb Chambers Lexus of Sharon responded

We are delighted that Jackson and the team could deliver a five-star experience for you! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your feedback. We hope to welcome you back for your future service needs!

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