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Herb Chambers Toyota of Auburn
Auburn, MA
3,208 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,208 reviews
July 26, 2021
MarinDodd was courteous,friendly,informative given list of what needed to done.advised me if they found a problem would call before for permission to continue.Excellent service advisor.Would ask for his in of what needed to done.advised me if they found a problem would call before for permission to continue.Excellent service advisor.Would ask for his input again!!! More
by Micki6
Employees Worked With
Martin Dodd
Helpful July 26, 2021
I went to Herb Chambers Toyota of Auburn for an oil change. Martin was very helpful and courteous of my time. I didn’t have an appointment scheduled and there was several cars ahead of me that had appo change. Martin was very helpful and courteous of my time. I didn’t have an appointment scheduled and there was several cars ahead of me that had appointments. The service team had my car ready in less than an hour which I was extremely pleased with. I highly recommend Herb Chambers Toyota of Auburn! More
by krisidatreska
Employees Worked With
Other Employees :
Martin Dodd, Tomi Tsitsos, Dylan Hoang
July 25, 2021
I had no problem with this first service. It was very busy but it is. A Saturday afternoon and the wait was only an hour or so. I did get to say hello to my sales person and he even remembered me. Great busy but it is. A Saturday afternoon and the wait was only an hour or so. I did get to say hello to my sales person and he even remembered me. Great service. Thanks More
by Ncctbird06
Employees Worked With
July 23, 2021
Got my car here and i can say they are the best ! Great Got my car here and i can say they are the best ! Great service Great prices They were very fast and professional I recommend this dealership Got my car here and i can say they are the best ! Great service Great prices They were very fast and professional I recommend this dealership See you again More
by grace0519
Employees Worked With
Martin, Christian Bilzerian
July 23, 2021
5000 mile checkup. Fast, friendly service. Alyssa is always friendly, courteous and makes us feel like she knows what she is doing. Great job. Thanks!!! always friendly, courteous and makes us feel like she knows what she is doing. Great job. Thanks!!! More
by Bob
Employees Worked With
July 23, 2021
I have been buying Toyota trucks since 1982 and from that point on have been completely satisfied with the service and sales. My recent visit was completely satisfied with the service advisor (Alyssa) and Ma point on have been completely satisfied with the service and sales. My recent visit was completely satisfied with the service advisor (Alyssa) and Master mechanic (Doug). I have always been happy with the service provided every time I visited Herb Chambers Toyota of Auburn MA. More
by Cliff57
July 21, 2021
They worked well with my needs of service. I would recommend this dealership . I have been using herb chambers for twenty five years. It’s a clean and well managed business. recommend this dealership . I have been using herb chambers for twenty five years. It’s a clean and well managed business. More
by Jim
July 21, 2021
OutstandingJames Banach took his time and explained in Outstanding James Banach took his time and explained in detail the workings of my apps ,dash,n instruments ex headlights wipers how to use them Corre Outstanding James Banach took his time and explained in detail the workings of my apps ,dash,n instruments ex headlights wipers how to use them Correctly Also how to use CARPLAY correctly He his a great asset to your business He also explained maintenance contract 2 years versus 100 K mile or 20 yr warranty He is Truly. KEEPER More
by Toni0110
Employees Worked With
July 20, 2021
Service quality has continued to decline severely over the past 2 plus years. Work not completed. Vehicle left a oily mess. Non adherence to schedule time on dealers end. Outrageous wait time. Restrooms d the past 2 plus years. Work not completed. Vehicle left a oily mess. Non adherence to schedule time on dealers end. Outrageous wait time. Restrooms disgusting. Would never buy another vehicle here. More
by GARYBEV
Employees Worked With
Service Manager needs to be more of an Active Manager and check on Advisors and Owner/Managers should keep an eye on cleanliness of dealership. Good thing Herb is “already” very wealthy.
July 19, 2021
Very knowledgeable and friendly The service being done on my vehicle was fully explained and there wasn’t any long wait. The service area was very clean. my vehicle was fully explained and there wasn’t any long wait. The service area was very clean. More
by Cbass
