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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,525 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,525 reviews

August 03, 2021

They were fast and reliable and were able to get my new car stickered quick More

by stephaperkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Vilayvanh
Aug 03, 2021 -

Herb Chambers Toyota of Auburn responded

We're so happy we could provide a five-star experience! Thank you for choosing Herb Chambers Toyota of Auburn! We'll see you at your next service appointment!

July 30, 2021

Thanks to the salesman as well as the others on helping my son with his first new car purchase. A big thank you especially to the finance department for getting him a loan with a decent interest rate and l More

by racecat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parzych, Dylan Hoang, Edvin Hasani
Jul 30, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you so much for taking the time to leave us a review! We're honored we had the opportunity to assist your son with his first new vehicle purchase and we hope we have the opportunity to work with you & your family again in the future. In the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you!

July 29, 2021

We went to shoo Highlander’s, the team, especially our sales associate, Chandler H. were professional, knowledgeable, & accommodating. Thank you for a wonderful experience. Mae & Al More

by Mae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephane Jovin, Chandler Horne
Jul 30, 2021 -

Herb Chambers Toyota of Auburn responded

It was our pleasure to serve you, Mae & Al! Your business is greatly appreciated by all of us here at Herb Chambers Toyota of Auburn and we look forward to seeing you again next time. Take care!

July 29, 2021

I had a great experience at Herb Chambers Toyota of Auburn yesterday. Chandler was a consummate professional and it was a pleasure working with him. More

by Grimaldi.rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Pappas, Chandler Horne
Jul 29, 2021 -

Grimaldi.rachel responded

Thank you for your excellent service. Everyone was a pleasure to work with. Chandler was my dealer and he was excellent. Very professional and personable!

Jul 29, 2021 -

Herb Chambers Toyota of Auburn responded

This review means more to Chandler and our team than you know! Thank you for being a loyal Herb Chambers Toyota of Auburn customer! We'll see you again next time!

July 29, 2021

Kennedy made my purchase a pleasant experience. He presented information and details to get the me what I needed without pressure or hassle. He saved me some green beans in the process. More

by bobstundra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Lidonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomi Tsitsos
Jul 30, 2021 -

Herb Chambers Toyota of Auburn responded

We're so happy to hear that Kennedy took great care of you during your recent visit with us! Thanks for the wonderful feedback, as well as your business, and please don't hesitate to reach out if there's anything else we can do for you! - The Herb Chambers Toyota of Auburn Team

July 29, 2021

Antony was great in helping us purchase our new Toyota Sienna. The vehicle had recently arrived and had not been prepped but Tony got it ready to go. All of the employees at the dealership knew what it wo More

by jora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony Moreta
Jul 30, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you! We're so pleased to hear Antony provided five-star care while getting you into a new Sienna! We hope you love driving it and look forward to seeing you again at Herb Chambers Toyota of Auburn!

July 27, 2021

Waited 1hour and 5 minutes for an inspection sticker on a brand new car. Fixed my spare tire on my trade in for $30 and it went flat in the parking lot. Won’t be having my car serviced there More

by lettiep81
Recommend Dealer
No
Employees Worked With
Bryan Arroyo
Aug 10, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this feedback. I'm sorry to hear about your experience and apologize for any inconvenience it may have caused for you. I will be looking into this further with our team so we can determine what happened and how we can improve moving forward. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

July 26, 2021

MarinDodd was courteous,friendly,informative given list of what needed to done.advised me if they found a problem would call before for permission to continue.Excellent service advisor.Would ask for his in More

by Micki6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jul 26, 2021 -

Micki6 responded

Yes

Jul 28, 2021 -

Herb Chambers Toyota of Auburn responded

We can't thank you enough for your feedback! We appreciate your recommendation, and hope you share your experience working with Marin with friends and family! -Herb Chambers Toyota of Auburn

Jul 28, 2021 -

Micki6 responded

My pleasure!!

July 26, 2021

I went to Herb Chambers Toyota of Auburn for an oil change. Martin was very helpful and courteous of my time. I didn’t have an appointment scheduled and there was several cars ahead of me that had appo More

by krisidatreska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Dodd, Tomi Tsitsos, Dylan Hoang, Boun Vilayvanh
Jul 28, 2021 -

Herb Chambers Toyota of Auburn responded

It was our pleasure to serve you! Thanks for the kind words and we'll see you next time here at Herb Chambers Toyota of Auburn!

July 25, 2021

I had no problem with this first service. It was very busy but it is. A Saturday afternoon and the wait was only an hour or so. I did get to say hello to my sales person and he even remembered me. Great More

by Ncctbird06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Toyota of Auburn responded

We appreciate your patience and continued support! Our team will be so pleased to hear we've made this a five-star experience! Thank you for being a Herb Chambers Toyota of Auburn customer!

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