Back

Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,561 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,561 reviews

March 02, 2021

Hi, my name is James Phillips and I recently purchased a 2018 Toyota Tacoma from Cole Leblanc at Herb Chambers Toyota of Auburn. I also purchased a 2020 Toyota Rav-4 from Cole earlier in the year for my wif More

by Bigjimmy33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Herb Chambers Toyota of Auburn responded

Bigjimmy33 - What an outstanding review to read! It is great to know that Cole was able to provide you with a hassle-free and welcoming shopping experience. Here at Toyota of Auburn, our primary concern is delivering flawless customer service. We're happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your glowing review of Cole and we look forward to serving your automotive needs for many more years to come! - Herb Chambers Toyota of Auburn team

March 02, 2021

Great place to purchase a vehicle. Jimmy Eldean is an honest and respectful salesperson. Dan Bortolussi, General Mgr., is truly the key ingredient to this location’s success. More

by Karen8451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eldean
Mar 18, 2021 -

Herb Chambers Toyota of Auburn responded

Karen8451 - Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Jimmy was able to provide you with such a memorable and pleasant experience and that Dan's dedication is recognized. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! - Herb Chambers Toyota of Auburn team

February 24, 2021

Always treated professionally with kindness. Wouldn't go anyplace else to purchase a vehicle. Have been on my 4 vehicle from this dealership. Thanks for all you do! More

by Marley59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
Feb 24, 2021 -

Herb Chambers Toyota of Auburn responded

Marley59 - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with! - Herb Chambers Toyota of Auburn team

February 23, 2021

Chandler was patient and kind and listened to all of my requests and did everything he could to meet them. I would recommend him to anyone. Thank you! More

by Meghan Prunier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Horne
Feb 24, 2021 -

Herb Chambers Toyota of Auburn responded

Meghan Prunier - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Chandler, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Toyota of Auburn team

February 23, 2021

His service was honestly immaculate. His hard work and dedication to help me find my perfect fit for a car made the process worth while. More

by Shae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cierra Pellot
Feb 24, 2021 -

Herb Chambers Toyota of Auburn responded

Shae - Thank you for taking the time to write this review! Cole is such an asset to our team, as he continuously focuses on providing our guests’ with the best customer service. He will be pleased to read your positive feedback. Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out! - Herb Chambers Toyota of Auburn team

February 23, 2021

Andrew was clear, efficient, professional, and kind. He answered all questions thoroughly and was a joy to work with. I recommend anyone who wants things done efficiently to use Andrew. Thank you for makin More

by Meghan Prunier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Pappas
Feb 24, 2021 -

Herb Chambers Toyota of Auburn responded

Meghan Prunier - Thank you for sharing your review and congratulations on your lease! We're so pleased to learn that Andrew made your visit so enjoyable. He is such an asset to our team and will be grateful for your recommendation. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future! - Herb Chambers Toyota of Auburn team

February 23, 2021

Came in today, and Cole took the time to help me with my navigation system He got it working, after the service department couldn’t. Then, helped me with another issue from the service department. He is More

by Dancingmama52
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Pappas
February 22, 2021

I meet Cole while my car was being serviced.Just looking I meet Cole while my car was being serviced. Just looking Cole had called me to see what I was looking to do. Told him, wasn’t sure Anyway, call More

by Dancingmama52
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Herb Chambers Toyota of Auburn responded

Dancingmama52 - Thank you for taking the time to share your experience with Cole! We're thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and we're thrilled we were able to provide you with exactly that. We will be certain to share your encouraging words with Cole. We appreciate your recommendation and thank you for choosing Herb Chambers Toyota of Auburn for your automotive needs! - Herb Chambers Toyota of Auburn team

February 16, 2021

Bryan was so great to deal with! I would highly recommend him. He was honest and efficient. The whole buying experience was very easy, not stressful and efficient. Very happy all-in-all! More

by Cleom96
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cierra Pellot, Bryan Arroyo
Feb 23, 2021 -

Herb Chambers Toyota of Auburn responded

Cleom96 - Thank you for sharing your review and congratulations on your purchase! We're so pleased to learn that Bryan made your visit so enjoyable. He is such an asset to our team. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future! - Herb Chambers Toyota of Auburn team

February 10, 2021

the customer service was outstanding and I felt taken care of. I’m now in a safe affordable car and I appreciate all the help More

by britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Herb Chambers Toyota of Auburn responded

britt - Thank you for sharing your review and congratulations on your purchase! We're so pleased to learn that our team made your visit so enjoyable. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future! - Herb Chambers Toyota of Auburn team

...
182
...