Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Herb Chambers Toyota of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.8
3,576 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership
View Awards

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,576 reviews

February 20, 2024

Dealer was professional and respectful in the way they took care of manufacture warranteed servicing on my car. More

by michaelklimowicz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Herb Chambers Toyota of Auburn responded

Michael, we're glad to know that our team at Herb Chambers Toyota of Auburn was able to provide you with professional service experience. Thanks for sharing your experience! Safe travels!

February 17, 2024

I have been leasing for Herb Chambers for 6 years, Today was the only time I was treated subpar. I was told that my brake pads needed immediate attention, and the actual report said "may require future atte More

by abigailbaggarly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Anders
Report | Print
Feb 26, 2024 -

Herb Chambers Toyota of Auburn responded

Abigail, we are concerned about what you shared in this review and would like the opportunity to discuss it with you in detail. We appreciate your willingness to work with our service director to help find a resolution. If you wish to connect with me directly, I would be happy to speak with you. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

February 16, 2024

I always have a pleasant time bringing my vehicle in for service at Herb Chambers Toyotas. All the staff are great and friendly especially Julian and Mikel who have been beyond helpful! More

by Natalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Kota
Report | Print
Feb 16, 2024 -

Herb Chambers Toyota of Auburn responded

Natalia, we're so glad to know that Julian and Mikel have been helpful during your visits to Herb Chambers Toyota of Auburn. Thanks for the positive feedback!

February 16, 2024

Derek was very professional, knowledgeable and helpful during our recent purchase of a new Camry. More

by klg12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Beauieu
Report | Print
Feb 19, 2024 -

Herb Chambers Toyota of Auburn responded

It's great to know that Derek assisted you with your new Toyota Camry purchase at Herb Chambers Toyota of Auburn. Thank you for choosing us! We'll see you next time. Have a great ride!

February 15, 2024

The customer service provides friendly and professional service, The service department does a thorough maintenance during the time promised @ 1 hour. More

by grssgld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know our team at Herb Chambers Toyota of Auburn provided you with friendly and professional service. Thank you for your feedback on the efficiency of our service department! Drive safely!

February 15, 2024

It’s always good to have Toyota cars serviced at the Toyota dealership. James is also a very thorough repair agent and explains all of the details of things that need attention. I have an Oder Toyota an More

by Liberty Gibbet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Herb Chambers Toyota of Auburn responded

We appreciate your feedback and are glad to know that James has been helpful in explaining the details of your car's needs. We understand concerns about costs, especially for older models - we'll certainly take note of your suggestion regarding a senior citizen discount! Thanks for choosing Herb Chambers Toyota of Auburn.

February 13, 2024

My second Camry from this dealet both purchases have been greatly do it again salesman Derek Beaulieu was fantastic More

by Ditman73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephane Jovin, Derek Beauieu
Report | Print
Feb 14, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Ditman, we're great to know you had a fantastic experience with Derek at Herb Chambers Toyota of Auburn. We're glad your second Camry purchase went smoothly! Enjoy your new ride!

February 13, 2024

Great service. , They done my oil change and tire rotation very quickly. Also the customer service is wonderful More

by sarwat_basha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know you had a great service experience with our service team at Herb Chambers Toyota of Auburn! Thanks for the positive feedback! We'll see you next time. Safe travels!

February 12, 2024

Andi and Alex took great care of me i had no problems and they answered all my questions they were really helpful in my new purchase of a 2024 Toyota corolla More

by johnle123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Herb Chambers Toyota of Auburn responded

Hi John, we're delighted to know that Andi and Alex were able to assist you in your new Toyota Corolla purchase at Herb Chambers Toyota of Auburn. We hope to see you next time! Enjoy your new ride!

February 12, 2024

No pressure sale, worked with me to get the price I wanted, very pleasant experience. More

by dfont79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephane Jovin, Vinh Pham, David Shea
Report | Print
Feb 12, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful review! We're so glad you enjoyed working with our team here at Herb Chambers Toyota of Auburn and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

1
...
45
46
47
...
358