Back

Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,533 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
Contact Dealership

809 Washington St, Rte. 20

Auburn, MA

01501

Directions

By Type

Showing 3,533 reviews

May 26, 2023

I had a problem with my car when I left for work in the morning and when I finished work I wasn't sure what to do because I didn't have an appointment. I took a chance and went to Herb Chambers anyway and More

by ginidowney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your excellent review working with Kennedy and the rest of our team at Herb Chambers Toyota of Auburn! We're happy that we were able to look at the issue on short notice and welcome you to reach out at any time!

May 25, 2023

Excellent service provided by the service advisor Julian Imeraj. Very friendly and polite. I highly recommended this advisor More

by Bezatiol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Herb Chambers Toyota of Auburn responded

We are thrilled to hear about your positive experience with Julian Imeraj at Herb Chambers Toyota of Auburn! It's wonderful to hear that he was very friendly and polite during your service visit. Thank you for sharing your recommendation of our service advisor!

May 24, 2023

Came to the dealership for my standard 100000 mile visit. Greeted by James and I was quite pleased with the overall experience at the dealership More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Herb Chambers Toyota of Auburn responded

Ed, we're thrilled to hear James provided you with a great experience during your recent visit for your standard 100000-mile service at Herb Chambers Toyota of Auburn! It's wonderful to know this left you quite pleased with our dealership. Thank you for choosing us and we hope to assist you again soon.https://www.dealerrater.com/dp/6478/reviews/10782493#

May 23, 2023

Kevin is very professional and helped a lot and explained it to me clearly, Thank you! More

by AznDrake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Herb Chambers Toyota of Auburn responded

We're so glad Kevin was helpful to you! Thanks for visiting Herb Chambers Toyota of Auburn and please don't hesitate to reach out if we can be of service again in the future!

May 23, 2023

My first contact was a phone call with Nina. She is very pleasant on the phone, knowledgeable of the vehicle models,and very professional. She convinced me to come in to the dealership where sh More

by Eddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina
May 25, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your experience working with Nina and Hai at Herb Chambers Toyota of Auburn! We appreciate you as a loyal customer and are happy that our team made your trade easy!

May 23, 2023

From Jennifer to sean was a nightmare. Thank God for Alec Paccico. The lies and the rudeness from the staff. Thank you Dan and Alec More

by SANDRA629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dhimitri Lako
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hoang, Alec Pacheco, Timothy Nguyen, Alexis Cardile
May 22, 2023

Every thing always goes well. I’ve bought and leased many vehicles since the early 2000s and keep coming back More

by mkmsr64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vu Nguyen
May 24, 2023 -

Herb Chambers Toyota of Auburn responded

We're so glad you had a great experience and continue to visit us for all your automotive needs! We look forward to continuing to earn your business for years to come! Thank you! - Herb Chambers Toyota of Auburn

May 20, 2023

Estoy sumamente agradecida con el servicio brindado en Herb Chamber ya que tuve un problema de mecánica con el auto desde que la compre pero muy amables y colaboradores el Sr. Bryan y Julián para resolver More

by lydiagonzalez558
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Arroyo
May 23, 2023 -

Herb Chambers Toyota of Auburn responded

Lydia, Estamos muy contentos de saber que Bryan y Julian ayudaron a resolver la situación de su automóvil aquí en Herb Chambers Toyota de Auburn. Agradecemos enormemente que se haya tomado el tiempo para compartir su experiencia y esperamos poder servirle nuevamente en el futuro. ¡Qué tengas un lindo día!

May 19, 2023

I entered the dealership and was welcomed by Mateos Lako. He was the perfect salesman. Very informative and knowledgeable. He sold me my dream car! And to think I wasn’t even going to stop at the dealer More

by Debradab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateos Lako
May 22, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your review. We're so happy that Mateos earned your high rating! We appreciate you as a customer and look forward to seeing you next time at Herb Chambers Toyota of Auburn!

May 18, 2023

Happy with my purchase and the salesman Tim was very helpful. Everything was handled at a timely manner and I couldn’t be happier- thank you More

by karenbrunner55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Acosta
May 19, 2023 -

Herb Chambers Toyota of Auburn responded

We're happy Tim made your visit a seamless process, Karen! Our team at Herb Chambers Toyota of Auburn takes pride in delivering top-notch customer service, and we're glad that it reflected during your visit. Thank you for choosing us for your purchase, and if there's anything else we can do, please don't hesitate to reach out!

...
82
...