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Herb Chambers Toyota of Auburn - Service Center
Auburn, MA
1,157 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,157 Reviews of Herb Chambers Toyota of Auburn - Service Center
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May 28, 2025
I went in for my scheduled oil change service and they took me on time or pleasant and professional finding I needed an air cabin filter and did not pressure me for other services that were not necessary took me on time or pleasant and professional finding I needed an air cabin filter and did not pressure me for other services that were not necessary I was in and out of there in less than 40 minutes More
by skye_schiappa
May 27, 2025
Service and tech issues with James B. concerning oil change, tire rotation, and brake inspection. Debris left on passenger floor, (addressed in person.) Over inflated tires by 6 PSI,no b concerning oil change, tire rotation, and brake inspection. Debris left on passenger floor, (addressed in person.) Over inflated tires by 6 PSI,no brake inspection! After oil change,I had to bring my car back in cause tire rotation was’nt done as requested. . (Jose Jijon-Gaspar was the technician) .Called to address the tire pressure issue with JIm and he just laughed and brushed me off! Called Jeff Krasner to further address the issues and he expressed no concern whatsoever by a don’t care attitude, getting rushed off the phone and practically hung up on! That’s very poor customer service! Rude as well! They show no concern for customers needs as they advertise! Made no effort to make things right! Very poor experience. I’ll take my oil change business elsewhere. I will not do business with Herb Chambers Toyota ever again. , More
by dpdakota03
May 24, 2025
As always James took excellent care of me and fully resolved my issues. I’ve never been disappointed by his service, the dealership should never let him go!! Thanks again!! resolved my issues. I’ve never been disappointed by his service, the dealership should never let him go!! Thanks again!! More
by Ub122011
Employees Worked With
May 23, 2025
We had a wonderful experience with Herb Chambers Toyota and especially with Julian in the service department. He helped us with our replacement of our flat tire (which was under warranty) he took care of e and especially with Julian in the service department. He helped us with our replacement of our flat tire (which was under warranty) he took care of everything we needed and asked for. A very pleasurable experience and highly recommend Herb Chambers Toyota and would definitely work with Kulian again. More
by jamie_panucci
Employees Worked With
May 23, 2025
Thx james take care. . Recall Rav4 2018..My Wife and I very happy thx🙏 you 10 stars . Recall Rav4 2018..My Wife and I very happy thx🙏 you 10 stars More
by Luis
Employees Worked With
May 23, 2025
Excellent customer service, fair prices on services, and they always do quality and timely work on my car. they always do quality and timely work on my car. More
by dfont79
Employees Worked With
May 22, 2025
Had the pleasure to work with Jennifer yesterday for my scheduled oil change.Even without an appointment she made the necessary adjustments for completion. Upon which I found my hood did not close and latc scheduled oil change.Even without an appointment she made the necessary adjustments for completion. Upon which I found my hood did not close and latch correctly, she contacted a technician and he resolved the issue. Many thanks to Jennifer More
by Bill
Employees Worked With
May 19, 2025
I was greeted immediately with a smile. Very friendly staff. My vehicle was done promptly within an hour and very happy. Very friendly staff. My vehicle was done promptly within an hour and very happy. More
by fafahalinka
Employees Worked With
May 13, 2025
Service manager Alicia was awesome. She help me out with looking at new tires. And so polite. I would give her a ten rating She help me out with looking at new tires. And so polite. I would give her a ten rating More
by Bubbab1925
Employees Worked With
May 12, 2025
Always great service. Easy to get appointments. Friendly and well explained issues without any pressure to sell unnecessary services Easy to get appointments. Friendly and well explained issues without any pressure to sell unnecessary services More
by gtlyras
