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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
984 Reviews

984 Reviews of Herb Chambers Toyota of Auburn - Service Center

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December 08, 2023

Oil change is pretty comparable to other garages. Tires were also fairly priced. Waiting room is comfortable and very clean. The service advisors are good for the most part. No comment on the sales More

by Sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 08, 2023 -

Herb Chambers Toyota of Auburn responded

We appreciate your feedback! It's great to know you found our pricing and waiting room satisfactory at Herb Chambers Toyota of Auburn. Our team is here for any future service needs you may have, thanks again!

December 06, 2023

Julian imeraj it’s been very helpful and polite to work with him I always be back to deal with him More

by Eltonminga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your positive feedback about Herb Chambers Toyota of Auburn! We're delighted to hear that Juljan has been very helpful and polite throughout your experience. Providing excellent customer service is a top priority for us, and we're pleased to know that Juljan has made a positive impression on you.

December 04, 2023

Always courteous and helpful. Very knowledgeable staff. Service Department is always reliable. Will continue to go to Herb Chambers Toyota for my vehicle needs. More

by joycejordan2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Joy, thank you for the 5-star rating! We're glad to know that you've found our service department reliable and knowledgeable. We appreciate your feedback and look forward to serving you again! Safe travels!- The Herb Chambers Toyota of Auburn Team

December 04, 2023

Always provide service in a timely fashion. No unexpected surprises. Feel rates are comparable to other places More

by Steve2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Steve, we're glad to know you've had consistently good service experiences with us at Herb Chambers Toyota of Auburn. Thank you for choosing us! We'll see you next time. Safe travels!

December 03, 2023

Service advisor Julian was amazing with me. My Toyota matrix went in for a check up and he was a pleasure to work with. Recommended all the services I needed and the car runs amazing now. Will More

by Enco Lika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Enco! We're delighted to know that Julian provided you with excellent service at Herb Chambers Toyota of Auburn. It's great to learn your Toyota Matrix is running smoothly after the check-up! We look forward to assisting with your wife’s Rav4 soon too. Thanks for choosing us and sharing this positive feedback!

December 03, 2023

Alyssa M. and Jeff K. have been great to work with for many, many years. Best Toyota service department in South/Central MA. Thank you both for your solid guid More

by Jeff M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marque Hoenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Jeff, thank you for the great review! We're so glad to know that Alyssa and Jeff have been consistently providing you with top-notch service at Herb Chambers Toyota of Auburn. We appreciate your loyalty over the years and recommendation! Safe travels!

November 30, 2023

Fantastic service! ! Comfortable waiting area, and very inviting staff! Always a good experience!! Thank you! More

by Hmaffei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Herb Chambers Toyota of Auburn responded

We're so glad to know you had a fantastic experience with us at Herb Chambers Toyota of Auburn! We strive for comfort and top-notch service. Thanks for your kind words, we appreciate it!

November 30, 2023

The dealership is clean, modern, looking and very comfortable. It is a nice dealership building. Julian was very attentive and sincere when he spoke to me. He gave me accurate information and appeare More

by Roy henshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Roy, thank you for the 5-star rating! We're delighted to know you had a positive experience with Julian at our Herb Chambers Toyota of Auburn dealership. We appreciate your recommendation and look forward to assisting you in the future! Drive safely!

November 27, 2023

Julian was wonderful to work with, he saw that I was due for a specific service that I kept holding off on due to cost. He told me he would look into what my warranty would cover, gave the company a call an More

by Alyssah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Alyssah! We're so glad to know that Julian went the extra mile for you at Herb Chambers Toyota of Auburn. We appreciate your kind words and look forward to seeing you again for future services!

November 27, 2023

Brought car for routine service. Julian greeted me with both professionalism and friendliness. He called me after the inspection to review the findings and suggestive service recomme More

by Funtie2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know that Julian provided you with professional and friendly service during your visit to Herb Chambers Toyota of Auburn. It's great to hear that he was able to guide you through the process smoothly. We look forward to seeing you again!

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