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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
984 Reviews

984 Reviews of Herb Chambers Toyota of Auburn - Service Center

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March 29, 2024

I feel very please with the friendly staff members and the service provided at needed times. More

by JANDELIZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Herb Chambers Toyota of Auburn responded

We appreciate your positive feedback and shoutout to our team at Herb Chambers Toyota of Auburn! We hope to serve you again in the future. Safe travels!

March 29, 2024

I was greeted by Jim within 1-2 minutes of arriving in the Service Lane. He introduced himself and has my vehicle scheduled in just a few minutes. My 18 Month Service was performed timely, Jim explained w More

by Jerry A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Jerry A responded

Herb Chambers Toyota of Auburn Mar 29, 2024 Jerry A I was greeted by James within 1-2 minutes of arriving in the Service Lane. He introduced himself and has my vehicle scheduled in just a few minutes. My 18 Month Service was performed timely, Jim explained what services were completed and there wad a short video provided by the technician who serviced my vehicle. I recommend Herb Chambers Toyota of Auburn for Service to anyone looking for a professional and courteous experience.

Apr 01, 2024 -

Herb Chambers Toyota of Auburn responded

Jerry, we appreciate the glowing review! It's great to know that Jim and our team were able to provide you with a professional service experience. Thank you for choosing and recommending us! We're here for your future needs. Safe travels! - The Herb Chambers Toyota of Auburn Team

March 28, 2024

Great service and sales people. Kevin in service was great today . I met Chandler Horne in sales. He was great too. More

by brianknowltonbak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Herb Chambers Toyota of Auburn responded

Brian, it's fantastic to know that Kevin and Chandler from our team at Herb Chambers Toyota of Auburn provided you with great service. Thanks for the positive feedback!

March 24, 2024

Perfection! Alyssa had my car ready first thing in the morning. Very professional, keeping me informed and explained everything that was done. Alyssa made the e More

by Sophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Herb Chambers Toyota of Auburn responded

Sophie, we're delighted to know that Alyssa made your experience at Herb Chambers Toyota of Auburn a smooth one. Thanks for the recommendation and praise!

March 22, 2024

Kind and very helpful, happy to have them as a dealership. Of course, I will recommend them to others. Thanks again More

by judlainsteeven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for being a Herb Chambers Toyota of Auburn customer! We appreciate you recommending us to others and look forward to your next visit!

March 20, 2024

Today visit my service advisor was Dat, great service experience as always, making sure your visit and experience is a positive natural feeling. He made sure I was kept up-to-date while waiting. Also gav More

by Plummer382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Durfee
Mar 20, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to know that Dat and our team at Herb Chambers Toyota of Auburn provided you with a great service experience. We appreciate your commitment to us, despite the distance! Safe travels until we see you next time.

March 13, 2024

Service advisor Kevin Kobel is very service oriented and keeps me updated while my vehicles are being serviced. He greets and thanks me at every visit. I refer all my friend and family to him. Everyone agre More

by A. Lew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Herb Chambers Toyota of Auburn responded

We're so glad to know that Kevin continues to provide you with excellent service here at Herb Chambers Toyota of Auburn. It's great to have your trust and support - thank you for sharing this positive feedback!

March 07, 2024

everyone was very attentive and detail oriented. I have nothing but positive things to say about this experience and how quickly it was preformed. I would recommend your dealership to anyone in the More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKEL KOTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Herb Chambers Toyota of Auburn responded

Hi! We're so glad to know that you had a positive experience at Herb Chambers Toyota of Auburn! We appreciate your recommendation and look forward to seeing you in six months. Safe travels until then!

March 05, 2024

What can I say - perfect, perfect, just another word to reach the useless minimum on the review form More

by swoodbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Herb Chambers Toyota of Auburn responded

Hi S Woodbury! Thank you for leaving us this amazing review at Herb Chambers Toyota of Auburn. We appreciate it!

March 04, 2024

Got into my service appointment on time, the service rep was very pleasant and explained everything to me. I’ve been having my RAV4 serviced there for about five years and have always had a good experience. More

by h2oman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know you've been having consistently good experiences with our service department at Herb Chambers Toyota of Auburn. We appreciate your loyalty and look forward to maintaining your RAV4 for many more years! Safe travels!