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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
998 Reviews

998 Reviews of Herb Chambers Toyota of Auburn - Service Center

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March 13, 2024

Service advisor Kevin Kobel is very service oriented and keeps me updated while my vehicles are being serviced. He greets and thanks me at every visit. I refer all my friend and family to him. Everyone agre More

by A. Lew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Herb Chambers Toyota of Auburn responded

We're so glad to know that Kevin continues to provide you with excellent service here at Herb Chambers Toyota of Auburn. It's great to have your trust and support - thank you for sharing this positive feedback!

March 07, 2024

everyone was very attentive and detail oriented. I have nothing but positive things to say about this experience and how quickly it was preformed. I would recommend your dealership to anyone in the More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikel Kota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Herb Chambers Toyota of Auburn responded

Hi! We're so glad to know that you had a positive experience at Herb Chambers Toyota of Auburn! We appreciate your recommendation and look forward to seeing you in six months. Safe travels until then!

March 05, 2024

What can I say - perfect, perfect, just another word to reach the useless minimum on the review form More

by swoodbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Herb Chambers Toyota of Auburn responded

Hi S Woodbury! Thank you for leaving us this amazing review at Herb Chambers Toyota of Auburn. We appreciate it!

March 04, 2024

Got into my service appointment on time, the service rep was very pleasant and explained everything to me. I’ve been having my RAV4 serviced there for about five years and have always had a good experience. More

by h2oman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to know you've been having consistently good experiences with our service department at Herb Chambers Toyota of Auburn. We appreciate your loyalty and look forward to maintaining your RAV4 for many more years! Safe travels!

March 02, 2024

He did excellent job. He was very nice guys. He asked for everything. Make sure he’s everything OK I was happy with him. Thank you everyone More

by ASTRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andi Xhacka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to know that you had an excellent experience with our team at Herb Chambers Toyota of Auburn. We strive for customer satisfaction and it's great to see we hit the mark! Thanks for your kind words, and happy driving!

March 02, 2024

Very quick friendly service for our inspection sticker. Service writer, Jennifer, was excellent and helpful. More

by Rick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Anderson
Mar 04, 2024 -

Herb Chambers Toyota of Auburn responded

Rick, we're delighted to know Jennifer and our team at Herb Chambers Toyota of Auburn provided you with quick and friendly service. Thanks for the positive feedback!

March 01, 2024

The technician was pleasant, knowledgeable and very willing to explain everything he did in de More

by Gacdadeo1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

March 01, 2024

Great service and excellent work. Dat kept me informed on everything that was going on with my truck. Service performed was great. More

by Ron K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Ron K! We're glad to know that Dat and our team at Herb Chambers Toyota of Auburn provided you with excellent service. Thanks for trusting us with your truck!

March 01, 2024

Courteous, prompt, clean, professional. Brought me in to be diagnosed in an hour. Had recommended service and did not overcharge. More

by Szqwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Szq White! We appreciate your positive feedback! Our team at Herb Chambers Toyota of Auburn strives to provide prompt and professional service. We're glad we could meet your expectations, thanks for choosing us!

February 29, 2024

Very clean and spacious building, easy access to the service area. I was greeted upon arrival and a Service Advisor (Day Le) met me and brought me to his office within minutes. More

by roger d townsend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Herb Chambers Toyota of Auburn responded

Roger, we're glad to know you found our facility at Herb Chambers Toyota of Auburn clean and spacious. It's great that Day Le was able to assist you promptly! Thanks for the feedback.

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