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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
998 Reviews

998 Reviews of Herb Chambers Toyota of Auburn - Service Center

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September 28, 2021

Car left dirty inside. Food on inside of passenger front door handle and passenger side dash More

by Kenpdur
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for bringing this to my attention. I will be looking into this situation further with the team and making sure that it gets addressed appropriately. If there's any additional feedback you'd like to share, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

September 27, 2021

They are always friendly, helpful to any questions I ask and accommodating! This dealership is totally refreshing! More

by Patty Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Sep 28, 2021 -

Herb Chambers Toyota of Auburn responded

Wow, thank you so much for the wonderful feedback! We're so glad to have you as a Herb Chambers Toyota of Auburn customer and look forward to your next visit with us!

September 27, 2021

Was awesome!! Super fast and super friendly!! Thanks to James for a great first experience at Herb Chambers!! More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for a superb review, Sarah! James and our team welcome you to the Herb Chambers Toyota of Auburn family!

September 25, 2021

Good service. Truck always in the condition I left it. They ask the right questions and don’t try to over sell. Tell you what they think and let you decide. My wife just had her service as well and was ve More

by Steve2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you to you & your wife for trusting the Herb Chambers Toyota of Auburn team with your service needs! We're grateful for your support and look forward to seeing you again in the future!

September 23, 2021

I'm 73yrs old and have bought a lot of cars! In my opinion Herb Chambers of Auburn is the best car dealership around!!! It's clean, new buildings,and tons of cars to pick from. The people who work the More

by 4RUNNER TRD PRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bortolussi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Parzych, Dylan Hoang, Vu Nguyen
Sep 23, 2021 -

4RUNNER TRD PRO responded

Trustworthy and the customer waiting room; have a coffee or take a nap!!!

Sep 23, 2021 -

4RUNNER TRD PRO responded

The best Dealership around !

Sep 23, 2021 -

Herb Chambers Toyota of Auburn responded

Wow, thank you so much for the kind review! Your support is truly appreciated by all of us here at Herb Chambers Toyota of Auburn and we look forward to your next visit!

September 22, 2021

Superb attention to customer service. Respected my time. Very thorough.Great facility.Retutning customer. Explained everything in plain English. No high pressure selling of other items (like other non menti More

by A73ELKYSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dat
Sep 23, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for being a Herb Chambers Toyota of Auburn customer! We appreciate your kind words and look forward to your next visit!

September 21, 2021

Very polite. Excellent service. Loved that they covered the steering wheel and seat to protect from Covid More

by Jm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
Sep 21, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your feedback! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

September 17, 2021

Always professional! They are thorough and will look at my vehicle’s history, providing options for service as opposed to pushing unnecessary work on me. More

by Highlander1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone who answers the phone
Sep 17, 2021 -

Herb Chambers Toyota of Auburn responded

It means so much to hear our team provided five-star care to you! Thank you so much!

September 16, 2021

I have always gotten personalized/attentive service! My Toyota has served me well and I think the continuity of service has helped to keep me on the road. More

by Lhill1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Sep 17, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We appreciate you trusting the Herb Chambers Toyota of Auburn team with your vehicle and look forward to seeing you at your next visit!

September 10, 2021

Friendly staff, comfortable waiting area, a bit expensive for service. Service rep explained everything before work was performed and provided a list of what needs to be done at next visit More

by JPG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Sep 10, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this feedback! We appreciate you coming to visit us here at Herb Chambers Toyota of Auburn and hope to see you again next time!

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