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Herb Gordon Subaru

Silver Spring, MD

Overview
Employees
Reviews
Vehicles
4.9
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,640 reviews

December 09, 2023

Excellent service and good customer service I will highly recommend them to anyone who needs help More

by Ayuketah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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Dec 11, 2023 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

December 07, 2023

Very professional, and they stand behind their word. Highly recommend Herb Gordon Subaru! Ask for Joe, Eddie, Mike, and for service needs Luis! Very knowledgeable, and polite. More

by Madelynn.evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cooch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cooch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Prada
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Dec 09, 2023 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2023

This was my third experience buying a new car but my first with Subaru. It was by far the best experience I ever had. Everyone was very friendly and helpful, the organization of the sale was very well t More

by danielharburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Herb Gordon Subaru responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

December 06, 2023

In my experience with this dealership the service advisors are courteous, loaner cars are available, and the vehicle service on this visit was especially prompt, my vehicle was ready much sooner than More

by gypsiefever
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 05, 2023

Vitaliy K. is the absolute best service advisor at any Subaru dealership in the DMW. He is the reason we continue to have all of our vehicles serviced at Herb More

by arubin007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

November 25, 2023

The service people are great. I got a new Crosstrek courtesy car that I enjoyed driving, was kept apprised of work being done on my car and am happy with the whole experience. More

by ejirving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carey
Report | Print
Dec 01, 2023 -

Herb Gordon Subaru responded

Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2023

I've been a repeat customer since I got my first Subaru. Wonderful crew, efficient and thorough service. I will keep coming back! More

by Taramitchell12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Carey
Report | Print
Dec 01, 2023 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 24, 2023

Highly recommend vitality at the service department. He is always looking out for his customers More

by Lahari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2023 -

Herb Gordon Subaru responded

Hi Lahari, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. Our team is available should you require any extra help.

November 24, 2023

The attention it was very good I had a very good service from who attended to me More

by Julio
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luis Prada
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Dec 01, 2023 -

Herb Gordon Subaru responded

Hi Julio, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

November 22, 2023

Customer service top notch. Very welcoming and helpful. Car was ready when expected! Excellent experience! More

by KellyWeigand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Carey
Report | Print
Dec 01, 2023 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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