
Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Very pleased with my car service today. Ken made sure all was taken care of and was finished earlier than expected. Ken made sure all was taken care of and was finished earlier than expected. More
Due to an extremely unfortunate experience with another Subaru dealership in Maryland, we bought a new Outback in February of 2022. We had an excellent experience with the sales team, and a few weeks ago b Subaru dealership in Maryland, we bought a new Outback in February of 2022. We had an excellent experience with the sales team, and a few weeks ago brought our new car in for its very first service. We were blown away! Mike Goodman walked us through every step of the service, gave us discounts on some of the initial items, and was personable, knowledgeable, and forthright. I had lovely conversations with several other members of the service team while I waited for my car to be completed, and I was also given permission to bring my small dog to the dealership as we were coming directly from the vet. We were excessively pleased with both the quality, efficiency, and pricing of our service and cannot wait to bring our car here in the future. We also hope to bring our 2011 Subaru in for service, so that we may never have to return to other Subaru dealerships in the area that have shown their true colors. More
Incredible customer service! Timely, friendly, 10/10 will never go back to my local mechanic after experiencing Herb Gordon service. Timely, friendly, 10/10 will never go back to my local mechanic after experiencing Herb Gordon service. More
Michael Goodman and technician Frank solved a major problem on a Subaru Forester by diagnosing a problem whose only symptom was a "whistling" sound that occurred intermittently over a period of months. problem on a Subaru Forester by diagnosing a problem whose only symptom was a "whistling" sound that occurred intermittently over a period of months. How they determined the sound was coming from its A/C compressor is impressive. Fixed, they made the car's owner a very happy driver. Kudos to these gentlemen. If you need service, I recommend Michael Goodman. Ask for him when you call. Thank you Mr. Goodman. More
Mike was great, always great service, in and out quick! ! Looking forward to the next trip ! Looking forward to the next trip More
Super friendly technicians, professional, efficient service. Got me back to work in no time. Best dealership I’ve ever worked with. service. Got me back to work in no time. Best dealership I’ve ever worked with. More
Very good service! Friendly, approachable, and knowledgeable staff. Would go there again in the future Friendly, approachable, and knowledgeable staff. Would go there again in the future More
What can I say about Herb Gordon Subaru. The phrase, “We take care of you,” perfectly captures the character of this dealership. The service and sales departments treat customers like family The phrase, “We take care of you,” perfectly captures the character of this dealership. The service and sales departments treat customers like family. With respect, honesty, and warmth. Simply the best around. More