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Herb Gordon Subaru

Silver Spring, MD

4.9
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,640 reviews

June 22, 2022

Very pleased with my car service today. Ken made sure all was taken care of and was finished earlier than expected. More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hanscom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2022

Luis was thorough, professional and incredibly personable and supportive. He made sure both me and my car were well taken care of. More

by j3lappi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Jun 22, 2022 -

Herb Gordon Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2022

Due to an extremely unfortunate experience with another Subaru dealership in Maryland, we bought a new Outback in February of 2022. We had an excellent experience with the sales team, and a few weeks ago b More

by RNBuer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue!, Luis Prada
Jun 20, 2022 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 19, 2022

Incredible customer service! Timely, friendly, 10/10 will never go back to my local mechanic after experiencing Herb Gordon service. More

by Rebecca.Shaeffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerell Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Herb Gordon Subaru responded

Hi Rebecca, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 18, 2022

Michael Goodman and technician Frank solved a major problem on a Subaru Forester by diagnosing a problem whose only symptom was a "whistling" sound that occurred intermittently over a period of months. More

by Spaceman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, a technician.
Jun 21, 2022 -

Herb Gordon Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! We hope you continue to choose us for all your automotive needs! Take care!

June 16, 2022

Mike was great, always great service, in and out quick! ! Looking forward to the next trip More

by Marc.s.dorfman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hanscom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerell Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Price, Luis Prada
Jun 17, 2022 -

Herb Gordon Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 15, 2022

The service staff are friendly and knowledgeable. My experience of this dealership has always been excellent. More

by donnalia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Price
Jun 15, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2022

Super friendly technicians, professional, efficient service. Got me back to work in no time. Best dealership I’ve ever worked with. More

by Cg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis
Jun 16, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 14, 2022

Very good service! Friendly, approachable, and knowledgeable staff. Would go there again in the future More

by amporter4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 14, 2022

What can I say about Herb Gordon Subaru. The phrase, “We take care of you,” perfectly captures the character of this dealership. The service and sales departments treat customers like family More

by ajraza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Muhammed Zeidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Price, Luis Prada
Jun 15, 2022 -

Herb Gordon Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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