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Herb Gordon Subaru
Silver Spring, MD
1,637 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,637 reviews
June 19, 2022
Incredible customer service! Timely, friendly, 10/10 will never go back to my local mechanic after experiencing Herb Gordon service. Timely, friendly, 10/10 will never go back to my local mechanic after experiencing Herb Gordon service. More
by Rebecca.Shaeffer
June 18, 2022
Michael Goodman and technician Frank solved a major problem on a Subaru Forester by diagnosing a problem whose only symptom was a "whistling" sound that occurred intermittently over a period of months. problem on a Subaru Forester by diagnosing a problem whose only symptom was a "whistling" sound that occurred intermittently over a period of months. How they determined the sound was coming from its A/C compressor is impressive. Fixed, they made the car's owner a very happy driver. Kudos to these gentlemen. If you need service, I recommend Michael Goodman. Ask for him when you call. Thank you Mr. Goodman. More
by Spaceman
June 16, 2022
Mike was great, always great service, in and out quick! ! Looking forward to the next trip ! Looking forward to the next trip More
by Marc.s.dorfman
Employees Worked With
Other Employees :
Harry Price, Luis Prada
June 15, 2022
Super friendly technicians, professional, efficient service. Got me back to work in no time. Best dealership I’ve ever worked with. service. Got me back to work in no time. Best dealership I’ve ever worked with. More
by Cg
June 14, 2022
Very good service! Friendly, approachable, and knowledgeable staff. Would go there again in the future Friendly, approachable, and knowledgeable staff. Would go there again in the future More
by amporter4
Employees Worked With
June 14, 2022
What can I say about Herb Gordon Subaru. The phrase, “We take care of you,” perfectly captures the character of this dealership. The service and sales departments treat customers like family The phrase, “We take care of you,” perfectly captures the character of this dealership. The service and sales departments treat customers like family. With respect, honesty, and warmth. Simply the best around. More
by ajraza
Employees Worked With
Other Employees :
Harry Price, Luis Prada
June 13, 2022
An excellent service and parts department with accurate time and price estimates, and some of the best customer service you can ask for! time and price estimates, and some of the best customer service you can ask for! More
by Jwkurtzdc
Employees Worked With
Other Employees :
Harry Price, Luis Prada
June 10, 2022
We've purchased two Foresters from Herb Gordon Subaru and have been pleased with the experience each time. We've also been in touch with them for follow up on paperwork after moving to a new state. They've a have been pleased with the experience each time. We've also been in touch with them for follow up on paperwork after moving to a new state. They've always been friendly, helpful, and prompt. I can't recommend them highly enough. More
by jeffnjulia
Employees Worked With
Michael Roy, Nicole Gordon
