Herb Gordon Subaru

Every visit and purchase I have at Herb Gordon Subaru is exceptional. The staff is always welcoming and works to ensure the customer safety is a top priority! exceptional. The staff is always welcoming and works to ensure the customer safety is a top priority! More

Could not ask for a more reasonable, comfortable, or reliable experience. No BS, no exceptions, just honest, expert service! Glad my car has been in such capable hands these last 10 years. reliable experience. No BS, no exceptions, just honest, expert service! Glad my car has been in such capable hands these last 10 years. More

Excellent customer service. Extremely knowledgeable staff that takes the time to explain all issues. Waiting area is excellent. Cost is reasonable. Complimentary car was is available. that takes the time to explain all issues. Waiting area is excellent. Cost is reasonable. Complimentary car was is available. More

I had issues with another dealer nearby that felt like they were trying to “Shark” me. Herb Gordon Subaru was exactly opposite and I could have asked for more. They were super friendly, honest, quick to s they were trying to “Shark” me. Herb Gordon Subaru was exactly opposite and I could have asked for more. They were super friendly, honest, quick to service my vehicle and very accommodating. I went in for service but made a great contact in their sales team and I’m happy to go back when I’m ready to purchase my next Subaru. Herb Gordon definitely feel like they provided service to the Subaru standard we’ve all come to expect. Vitaly was an awesome help servicing my car and Sue was an pleasent surprise because I wasn’t ready to buy today, but she happily answers all of my wife’s questions about the latest models with zero pressure. Five stars all of the way. More

Outstanding customer service. Work done on time and at the price quoted. They even took care of recall work needing to be done that I was not aware of. the price quoted. They even took care of recall work needing to be done that I was not aware of. More

I was very impressed by the personal service provided and by the explanation of work that was needed and it was completed in a very timely manner..Vitaliy the service advisor is very good at his job! We had by the explanation of work that was needed and it was completed in a very timely manner..Vitaliy the service advisor is very good at his job! We had 2 cars serviced at the same time and the service was wonderful. Herb Gordon Subaru also provided a loaner car until the repairs and/or recalls were completed. We will use their services again A very pleasant experience. More

I just wanted to give a shout out to Claudia at Herb Gordon Subaru she was super helpful and had me informed at all times about the status on my car. I’ll definitely recommend this dealer to my friends Gordon Subaru she was super helpful and had me informed at all times about the status on my car. I’ll definitely recommend this dealer to my friends and family. More

She assisted me with my car and answered all my questions with no hesitation. She is professional and provides excellent customer service. I will always come to her with no hesitation. She is professional and provides excellent customer service. I will always come to her More

Excellent service and customer attention. Had a flat tire while traveling I-95 near Silver Springs. Brought the vehicle to Herb Gordon Subaru for a new tire since could not complete remaining Had a flat tire while traveling I-95 near Silver Springs. Brought the vehicle to Herb Gordon Subaru for a new tire since could not complete remaining 6hr drive on donut spare. Entire service department, including manager were quick to respond. Very courteous and sympathetic to our situation.. Not having a matching tire in stock, they went above and beyond expectations to locate a match at a local store, send a technician to retrieve it and then mount it in a very efficient manner. While waiting for the work, we received much welcomed assistance from the staff in providing a table to eat lunch as well as some pleasant conversation. Can't say enough about how efficient and helpful this dealership was in addressing a bad situation. A first rate outfit. More

Always good service from Claudia when I come in. 5+ stars! Always kind and gets all the work done on time and quickly. Only advisor I use. stars! Always kind and gets all the work done on time and quickly. Only advisor I use. More