Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
Michael Goodman and technician Frank solved a major problem on a Subaru Forester by diagnosing a problem whose only symptom was a "whistling" sound that occurred intermittently over a period of months. problem on a Subaru Forester by diagnosing a problem whose only symptom was a "whistling" sound that occurred intermittently over a period of months. How they determined the sound was coming from its A/C compressor is impressive. Fixed, they made the car's owner a very happy driver. Kudos to these gentlemen. If you need service, I recommend Michael Goodman. Ask for him when you call. Thank you Mr. Goodman. More
Mike was great, always great service, in and out quick! ! Looking forward to the next trip ! Looking forward to the next trip More
Super friendly technicians, professional, efficient service. Got me back to work in no time. Best dealership I’ve ever worked with. service. Got me back to work in no time. Best dealership I’ve ever worked with. More
What can I say about Herb Gordon Subaru. The phrase, “We take care of you,” perfectly captures the character of this dealership. The service and sales departments treat customers like family The phrase, “We take care of you,” perfectly captures the character of this dealership. The service and sales departments treat customers like family. With respect, honesty, and warmth. Simply the best around. More
Very good service! Friendly, approachable, and knowledgeable staff. Would go there again in the future Friendly, approachable, and knowledgeable staff. Would go there again in the future More
An excellent service and parts department with accurate time and price estimates, and some of the best customer service you can ask for! time and price estimates, and some of the best customer service you can ask for! More
Ken did an outstanding job today from intake to delivery of my vehicle. He was very professional and customer service oriented of my vehicle. He was very professional and customer service oriented More
Very pleased that I was able to get in and out quickly with a scheduled appointment thanks to the handler taking care of it. Not so pleased with the bill. My coupon wasn’t processed correctly. My bill was with a scheduled appointment thanks to the handler taking care of it. Not so pleased with the bill. My coupon wasn’t processed correctly. My bill was revised but when I got home and checked they hadn’t taken off as much as I should have gotten . It wasn’t worth the effort to call them back about it. More