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Heritage GMC Buick
Rockwall, TX
202 Reviews
Heritage GMC Buick is a Dallas area dealer located in Rockwall, Texas.
We buy and sell quality used cars, trucks and SUVs and we sell new GMC and Buick cars, trucks and SUVs and GM parts and accessories. We service and repair all Buick, GMC, Pontiac and most GM models.
We're just 10 miles east of Dallas!! Visit us today and take a look at our huge selection of GMC, Buick and Pontiac vehicles at your Terrell GMC Buick car dealership in Rockwall, TX. Our friendly and super knowledgable staff will assist you with a stress free vehicle buying experience.
At Heritage GMC Buick, we do things differently. We're locally owned and as members of your community, we feel deeply that upholding our hometown values serves all of us better.
We "promise" to treat you the way we want to be treated when we make a major purchase. We want you to "feel like a CUSTOMER" and actually "ENJOY the experience" when you do business with Heritage GMC Buick. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.
We look forward to working with you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 202 reviews
March 20, 2024
Very good customer service Quick service my wait was less than one hour Thank you less than one hour Thank you More
by DIANABIRKETT2
Verified Customer
Helpful March 20, 2024
They were straight forward, honest, and upfront. I enjoyed not being high pressured, and I felt relaxed while working with them. I would recommend Terry and Daylan to others. I enjoyed not being high pressured, and I felt relaxed while working with them. I would recommend Terry and Daylan to others. More
by tolbert1965
Employees Worked With
March 17, 2024
Each person that we had contact with during our buying experience were very helpful and pleasant. It was a very smooth and efficient process. You guys were awesome!! Thanks again! experience were very helpful and pleasant. It was a very smooth and efficient process. You guys were awesome!! Thanks again! More
by DGBROOKS.TX
March 17, 2024
Always except great service when using this dealership. Between the sales team and the service team makes me proud and confident that my next purchase will be from them. Between the sales team and the service team makes me proud and confident that my next purchase will be from them. More
by ERIC75228
Employees Worked With
Brad
March 16, 2024
Always a good experience. Our service advisor is Sam and he is awesome!! They will let you know problems if something needs to be checked soon. Our service advisor is Sam and he is awesome!! They will let you know problems if something needs to be checked soon. More
by MICHELLEGIPSON2010
Employees Worked With
Other Employees :
Brad the service manager
March 16, 2024
Great customer service from Shawn. I'm loving the new Envision. I will continue to give Heritage and Shawn my business. I'm loving the new Envision. I will continue to give Heritage and Shawn my business. More
by lewisrichard1987
March 15, 2024
Started hearing a noise which seemed to be in the drive train. Dropped it off to be diagnosed. Was told it may take up to two days. Next day I was called that the issue was diagnosed and fixed and covered train. Dropped it off to be diagnosed. Was told it may take up to two days. Next day I was called that the issue was diagnosed and fixed and covered under warranty. Very pleased with the service. More
by GJREPESH
Employees Worked With
March 14, 2024
Sales and Shawn are fantastic. Service has had a few issues. I don't feel the previous car was fixed to my satisfaction and the service department does not explain thing. Service has had a few issues. I don't feel the previous car was fixed to my satisfaction and the service department does not explain thing. More
by RAT2214
Employees Worked With
March 14, 2024
Great service and wait time was Shorter than expected waiting area was nice and restrooms clean waiting area was nice and restrooms clean More
by diane88124
Employees Worked With
