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Heritage Toyota
S. Burlington, VT
4,516 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,516 reviews
August 05, 2025
I went to the dealer expecting to wait for a car that fit my needs. They had one on-site. It drove well and had the options that I wanted I bought it right away. The sales person was very friendly and no my needs. They had one on-site. It drove well and had the options that I wanted I bought it right away. The sales person was very friendly and not pushy at all it was a great experience More
by Rascoej
Employees Worked With
August 04, 2025
Matt was amazing. He patiently tried to help us with the Military Discount information, went to bat for us regarding our trade in, and spent a considerable amount of t He patiently tried to help us with the Military Discount information, went to bat for us regarding our trade in, and spent a considerable amount of time going over our new vehicle. I highly recommend Matt for your salesperson. Also, it helped that he was a Red Sox fan. Thanks Matt!!! More
by lodoe918
August 04, 2025
Matt was thorough on explaining all the options that the Rav4 XLE had to offer. Thank you Matt you were a pleasure to work with. Rav4 XLE had to offer. Thank you Matt you were a pleasure to work with. More
by Joan
August 04, 2025
The entire team was amazing! I had 2 talks with Alexis (Lexi) Williams before driving up - and she gave me the confidence I needed to make the 2 hour drive to get there. Jo I had 2 talks with Alexis (Lexi) Williams before driving up - and she gave me the confidence I needed to make the 2 hour drive to get there. Joe kinda "knew" which of the I would choose before I even got there and prioritized our time on that one. Christine made it quick and effortless while giving me confidence in my final decision. There were several other minor details related to my 'car buying journey' that are more personally situational and not globally applicable, - so to make a long story short: THEY ARE AMAZING!!! More
by Peter
August 04, 2025
Joe is a thoughtful, considerate, and caring sales consultant who understands the full experience of purchasing a new vehicle. He takes care of you every step of the way and makes the entire process s consultant who understands the full experience of purchasing a new vehicle. He takes care of you every step of the way and makes the entire process seamless and stress-free. I've had two incredibly positive experiences purchasing vehicles with him and I will choose to go to him every single time in the future. More
by tblegan
August 03, 2025
Lindsey was great! She made the process of renewing my lease quick and easy and she was also super accommodating to my schedule. She made the process of renewing my lease quick and easy and she was also super accommodating to my schedule. More
by Tylermanley50
August 01, 2025
The process of getting a new car that wasn’t on the lot yet was a little stressful but Lindsey made it as smooth as possible! yet was a little stressful but Lindsey made it as smooth as possible! More
by Madi
August 01, 2025
To say Joe was helpful is simply an understatement. I came into the dealership looking for a 2025 Rav-4 and I communicated this to Joe. Instead of upselling me and trying to get the most money out of m I came into the dealership looking for a 2025 Rav-4 and I communicated this to Joe. Instead of upselling me and trying to get the most money out of me he could, he showed me the certified pre-owned vehicles and found me a Rav that was just right for me and my desired price range. There was not a moment of time that I believed Joe wasn’t doing everything he could to find me what was best suited for my needs. Working with Joe has left me with a positive outlook on future dealings with the heritage Toyota dealership and I know right where to send anyone I know in need of a new vehicle. More
by Cooper Baldwin
July 30, 2025
Joe did a great job handling the sales for me. When we had a deal, I immediately went to the site the following day. He took care of everything for us. It was smooth and hassle free buying experie When we had a deal, I immediately went to the site the following day. He took care of everything for us. It was smooth and hassle free buying experience for me. He is highly recommended. More
by richard.gannaban18
July 29, 2025
Joe is my New Car Superhero! He made everything so easy from the get go: no pressure, no pushiness, just enthusiasm to help me get my dream car. He was knowledgeable, approachabl He made everything so easy from the get go: no pressure, no pushiness, just enthusiasm to help me get my dream car. He was knowledgeable, approachable, friendly, and professional, keeping us up to date as we waited for the new car. Would go back to Joe in a heartbeat and will absolutely be telling anyone else I know looking for a car to head over to Heritage for Joe! More
by marieller29
