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Heritage Toyota

S. Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
4,643 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,643 reviews

November 09, 2025

Brian worked with me for over 3 months to help our family find the perfect car. He was personable, attentive, and professional. Other staff were wonderful as well. I highly recommend Toyota Heritage! More

by JulianaT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Declue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 07, 2025

Really easy sale - they took care of everything. No pressuring, and honest long term customer based service More

by Secdev
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 06, 2025

The majority of my experience at heritage has been dealing with the service department and it has been brutal. They always keep my truck longer than they say they're going to, provide little assistanc More

by Bcomai7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Heritage Toyota responded

Ben, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Lindsey to shop for your new Tacoma, and that she was able to help find the perfect fit for you. We are, however, sorry to hear that your experiences working with our service team have been anything less than exceptional. We would appreciate the opportunity to learn more, so that we can address any concerns or questions to may have. With this in mind, we would like to invite you to contact our Service Customer Relations Specialist, Ray Muzzy. He can be reached directly at (802) 865-8254. Thank you again for your feedback, and we look forward to hearing from you

November 06, 2025

Colby Mason was a pleasure to work with on my recent vehicle trade. He made every effort to keep the process as quick, efficient, and stress-free as possible while clearly explaining all of the details More

by rgrego.vt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Heritage Toyota responded

Robert, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Colby and our team to shop for your new Camry, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 06, 2025

Colby is the best example of a patient professional. Respectful and with knowledge. Highly recommended! More

by liltrooper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colby Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Heritage Toyota responded

Leigh, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Colby to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 06, 2025

Adam provided awesome and efficient support. Would recommend him and the heritage team to everyone! More

by AG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and congratulations on your new Tacoma! We are so glad to hear that you enjoyed working with Adam, and that he was able to help find the perfect truck to fit your needs. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 06, 2025

Lindsey was GREAT. 5 out of 5 for communication, educating us, speed, and listening. Made it all easy, fast, smooth, and fun. We will be back! More

by Dpierson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Heritage Toyota responded

David and Jane, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new RAV4, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new RAV4!

November 06, 2025

I’ve been working with Matt leasing Rav4’s at heritage Toyota for six years and counting! He’s persistent, professional and great to work with! Loving my new RAV4! The heated seats and steering wheel are More

by Karigarrand5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Heritage Toyota responded

Kari, Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Matt, and that leasing your new RAV4 once again went smoothly! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

November 03, 2025

Linsey was great work with. She is an excellent communicator and got us right in- highly recommended. More

by adrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2025 -

Heritage Toyota responded

Adrian, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Toyota, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 31, 2025

Joe was patient and helpful, pacing communication to be informative without pressure and finding options that to consider that met my needs. When something relatively minor went sideways, Joe and the team More

by Amanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mount
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

Heritage Toyota responded

Amanda, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Joe to shop for your new Toyota, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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