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Heritage Toyota

S. Burlington, VT

4.9
4,457 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,457 reviews

April 08, 2023

Always available, friendly, and efficient. Service is tops and the follow up on service with new vehicles is a plus. I have purchased 5 Toyotas from this dealer. Highly recommended. More

by margaretmathauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Heritage Toyota responded

Margaret, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you enjoyed working with Matt and our team to shop for Toyota #5, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

April 08, 2023

This is a big dealership for Vermont, but the service is top notch. Communication is very prompt, but can sometimes get jumbled with multiple employees. More

by ajfogg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Miles
Apr 10, 2023 -

Heritage Toyota responded

AJ, Thank you for taking the time to share your feedback - We are pleased to hear that overall, you have enjoyed working with our team, and we look forward to seeing you again in the future, Until then, safe travels!

April 07, 2023

I had a wonderful car buying experience with Matt at Heritage Toyota. He was able to pull some type of miracle and had me taking home the exact make & model, as well as color, I had been searching for i More

by Ally B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Heritage Toyota responded

Ally, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt to shop for your new Toyota, and that he was able to find your perfect new vehicle quickly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2023

We had a positive experience working with Matt. We appreciated that he kept us informed while we waited for our car to arrive and feel that he will continue to be a resource to us if any questions More

by youngail
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your patience while your new Toyota was en route - We are so glad to hear that you enjoyed working with Matt throughout the process, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2023

I had a great experience at the dealership. No hassles, they answered all my questions and more. More

by Woody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Heritage Toyota responded

Woody, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2023

This is my 4th time working with Heritage Toyota. I just bought a 2023 Tunda and (2) 2022 Tacomas for my business from Matt Messenger. He was awesome to work with - Very responsive, intelligent, down More

by Rex Accavallo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green
Apr 10, 2023 -

Heritage Toyota responded

Rex, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice for your business' truck needs! We are so glad to hear that you have enjoyed working with Matt, and the he was able to make your recent purchases smooth ones. We look forward to seeing you in the service department for your fleet's scheduled maintenance visits, Until then, safe travels!

April 05, 2023

Everyone said the wait would be long for a new RAV4 Hybrid - especially if I was picky! Neal patiently went over my long list, and kept track of everything. He was persistent, and found down the perfec More

by Shannon Greenlese
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Apr 10, 2023 -

Heritage Toyota responded

Shannon, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Neal to shop for your new RAV4 Hybrid, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new RAV4!

April 04, 2023

Matt has been consistent and transparent in his communication with us. He has thought ahead about our buying needs, particularly given recent limited availability. We recommend working with him! More

by mariefrietze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Heritage Toyota responded

Marie, Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Matt to shop for your newest Toyota, and that he was able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 03, 2023

My husband and I first met Neal after I heard from numerous people that he had posted on various Facebook pages trying to find me because he found my credit card that I'd lost on a walk and wanted to More

by Erica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Apr 04, 2023 -

Heritage Toyota responded

Erica, Thank you for taking the time to share your feedback, and welcome to the H-Team family! We are so glad to hear that you enjoyed working with Neal (and that he was able to help reunite you with your lost credit card!). We are equally pleased to hear he was able to help you and your husband find the perfect new Toyota, and that that process went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 03, 2023

Great communication during the car buying process. Very knowledgeable on their vehicles and not trying to push something you don't want. More

by vtmitch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Heritage Toyota responded

Mitch, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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