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Heritage Toyota

S. Burlington, VT

4.9
4,460 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,460 reviews

March 09, 2023

I enjoyed working with Danny. She created a pressure free environment and provided all the necessary information I needed to get into my Tundra. More

by Mark Gitto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Acerno
Mar 09, 2023 -

Heritage Toyota responded

Mark, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Danielle to shop for your new Tundra, and that everything went smoothly and was stress-free. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 08, 2023

Jason is a great communicator & Get's it done! The entire crew in the sales, finance, and service at Heritage is TOP Notch! More

by southhilldog
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Mar 08, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback and for your kind words for Jason and our team! We are so glad to hear that you enjoyed working with them to shop for your new Toyota, and that everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 07, 2023

Billy and Rob were easy to work with. Billy was responsive and helpful both in person and via email. More

by E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Rob to shop for and take home your new Toyota, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 05, 2023

Steve is the only reason I was able to get a new leased hybrid Rav when my old lease expired. He proactively reached out to me a few months before my lease expired, and because of this he was able to secur More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kemp
Mar 06, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Steve and our team, and that they were able to help make your transition into a new RAV4 Hybrid a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 05, 2023

I purchased my first truck through this dealership. My sales person Matt Messenger was very helpful with helping me find what I was looking for. More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Heritage Toyota responded

Brandon, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Matt to shop for your new Toyota! We would however, appreciate the opportunity to learn more about your experience, so that we may help better serve you in the future. With that in mind, we would like to invite you to contact our customer relations manager, Adam Miller. He can be reached at (802) 865-8296, Thank you again for your feedback, and we look forward to hearing from you

March 04, 2023

Matthew handled the sale perfectly. He explained everything and was very, very helpful. He listened to my questions and concerns. One would like to have all sales people as helpful as More

by emiliemattesich
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Heritage Toyota responded

Emilie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt to shop for your new vehicle, an that he was able to help find the perfect new Toyota to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 04, 2023

Jason made the process of buying a vehicle easy and comfortable. He’s pleasant, well-spoken, flexible, knowledgeable, and professional. Jason found the exact right vehicle for me. More

by EC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Mar 06, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason to shop for your new Toyota, and that he was able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 04, 2023

We've always had great experiences with the sales staff at Heritage. This was our first experience with Matt and it was great. He was knowledgable and listened to what we wanted. We appreciated his help More

by klasnier
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that your first experience working with Matt to shop for your new Toyota was a smooth and enjoyable one! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 02, 2023

Fantastic crew - fantastic experience! ! We will definitely be purchasing another Toyota. Dereck was amazing throughout the 3 years of our lease. More

by amilesbfc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Derek throughout your lease, and we look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 02, 2023

Neal is such a pleasure to work with! We have bought our last 3 vehicles from him since 2021 and we are now in our dream vehicle thanks to him! He does not try to push a vehicle on you he More

by Stephmorrill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Admir Ugarak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Pavlak, Nicolas Ledo
Mar 03, 2023 -

Heritage Toyota responded

Steph, Thank you for taking the time to share your feedback and for making Heritage Toyota your dealership of choice! We are so glad to hear that you and your family have enjoyed working with Neal, and that he has helped find your dream vehicles! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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